Melissa Palermo Email and Phone Number

Reported violations of policies, laws and suspicious behaviors to correct staff members and followed up with detailed documentation. Identified illegal activities and alerted floor security personnel to address concerns. Utilized well-developed interpersonal and communication talents to work well with upper management and fellow team members. Maintained log of surveillance operations, noting discrepancies or suspicious activity. Remained composed and calm even when situations were stressful or had escalated in order to effectively contribute to security needs.Supervised and trained surveillance observers on key factors to watch for and internal reporting procedures.