Sort and open incoming mailVerify signed bill of ladingsPrint and mail customer invoicesData entryFile signed bill of ladingsResearch customer discrepanciesPrepare and maintain customer mailing listsMaintain monthly accounting schedulesInput and maintain company fixed assetsPrepare daily bank reconciliationsMaintain state mandated driver trip reportsGeneral office dutiesAP functions as neededAR functions as needed

Aid in the management of the retail store consistent with the long term interests of the company and its employeesConsistently provide customers with the highest level of service possibleInstill the meaning and importance of customer service to employees as outlined in company philosophyPromote and monitor quality service among staff through training and by acting as a positive role modelCreate "seamless customer service" by making every effort to find merchandise for… Show more Aid in the management of the retail store consistent with the long term interests of the company and its employeesConsistently provide customers with the highest level of service possibleInstill the meaning and importance of customer service to employees as outlined in company philosophyPromote and monitor quality service among staff through training and by acting as a positive role modelCreate "seamless customer service" by making every effort to find merchandise for customers if an item is not in stockBe personally available to all customers to communicate and identify their needs and address their questions and concernsdevelop the store's core customer servicePrepare the labor schedule to ensure that the store goals will be met through appropriate planning and organization of staffMaintain an acceptable inventory shrinkage measured as a percentage of salesAssume responsibility for opening and closing the store and securing all assetsMaintain store security system, including building security and cash handlingAssist in the hiring of people who pursue passions that relate to the company philosophyDelegate work load appropriately and effectivelyPrepare and maintain all company paperwork including payroll, sales, and receipts Show less

Act as the initial contact between the customer and the service departmentManage the customer service experienceProvide information on products and servicesdevelop working relationships with customers, manufactures, and vendorsKeep accurate records for customer and product pick up and deliveriesData entryGenerate customer estimates and service orders