Melissa Paulsen Email & Phone Number

Missoula, Mt, Us

Missoula, Mt, Us

Missoula, Montana, United States

• Led a team of interns and managed the workflow for a variety of projects related to content production, social media marketing, membership services, event planning, and website updates• Wrote company profiles, features, event recaps, video descriptions, and career-related content in accordance with APA standards• Wrote web copy and designed web pages for online education & training, professional services directory, career pathways, and government assistance resource guides• Optimized website content for SEO • Conducted content audits to identify gaps in website content and researched trends to explore new ideas for the Alliance's content strategy• Drafted marketing copy for social media accounts that applied the Alliance’s brand, voice, and tone and determined weekly social media publication schedule• Designed, edited, and produced the monthly newsletter • Compiled monthly marketing analytics reports for MHTBA newsletter, social media accounts, website, and jobs board• Organized and securely updated contacts in GrowthZone membership database • Created online event registrations and managed online events calendar• Maintained strong relations with Alliance members and stakeholders

• Generated original ideas for new content series • Drafted interview questions and conducted interviews for article research• Created graphics and thumbnails on Canva to use on social media and on the website • Updated website content via Squarespace

Missoula, Montana, United States

• Led a passionate team of undergraduates in producing the University of Montana’s undergraduate literary magazine in one semester (15 weeks)• Uploaded and formatted fiction pieces in InDesign• Copyedited source material in accordance with the Chicago Manual of Style• Collaborated with the fiction board to select submissions based on strong narrative elements: plot, characterization, dialogue, and worldbuilding• Updated and managed The Oval’s blog on WordPress• Assisted with event planning like launch parties and submissions marketing • Lobbied and presented to ASUM student government for funding• Coordinated event planning for promoting submissions, sales, and annual launch• Updated and managed The Oval’s blog on WordPress• Communicated with artists via Outlook and Submittable to send out acceptances, rejections, and honorable mentions

University Of Montana

● Acted as Assistant Testing Coordinator -Scheduled and proctored exams-Supervised student employees and tasked them with deliveries to ensure efficiency and maintain strong relations between ODE, students, and professors-Actively communicated with professors and problem-solved -Scanned exams through PaperPort to promptly deliver exams to professors ● Scribed and read exams for students with disability accommodations● Organized and filed test accommodation forms● Reception Work

Kalispell, Montana, United States

Summer job● Cashiering and customer service● Processed ship from store orders to be mailed● Collected, processed, and ran merchandise from fitting rooms to sales floor while also providing excellent customer service● Tidied displays to make shopping experience more accessible to customers

Kalispell, Montana, United States

Summer Job● Cashiering and customer service● Up-stocked and down-stocked merchandise on sales floor to ensure availability of items to customers● Organized incoming freight shipment by genre for efficiency of unloading new merchandise onto salesfloor● Constructed planograms to display new merchandise

Bigfork, Montana, United States

● Interacted with tourists and locals by providing excellent customer service● Cashiering● Organized and created new displays● Unpacked freight, priced new merchandise, and organized sales floor items to be visually appealing and accessible

Bigfork, Montana, United States

Summer Job• Provided excellent customer service• Cooked waffle cones• Cleaned inside and outside seating areas