Melissa Peirano Email and Phone Number
Chattanooga, TN, US
Melissa Peirano's Location
Chattanooga, Tennessee, United States, United States
Melissa Peirano's Contact Details
Melissa Peirano work email
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Melissa Peirano personal email
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About Melissa Peirano
My career has been marked by the development and execution of comprehensive product strategies. In my recent role, I led the effort to create a payment strategy for an events company, culminating in a roadmap and execution plan to transition to a payment facilitation platform. My role extends beyond strategy to include hands-on leadership in regulatory compliance and operational excellence, as evidenced by leading workstreams for an end-to-end review of US payments operations.
Melissa Peirano Work Experience Details
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Director Of Product, Payment GatewayNmiChattanooga, Tn, Us -
Director Of Product ManagementNmi Oct 2024 - PresentChattanooga, Tennessee, United StatesLead the product team responsible for world class products and experiences that help our partners process more payment volume for their merchants. -
Associate PartnerBridgeforce Jul 2021 - Apr 2024United States· Built a payments strategy for an events company with multiple payment providers. Designed a detailed product roadmap to migrate all payments to a payment facilitation platform with a business case to support it.· Directed product review for a mobile payment app (in iOT environment), enhancing revenue through strategic product strategies and partnerships, including a plan that saved $240k annually without IT involvement.· Oversaw a project for reviewing Consumer Financial Protection Bureau (CFPB) exam readiness at a credit card issuer and servicer. Developed and presented an implementation roadmap to executives based on priority and effort.· Managed four workstreams for an end-to-end review of US payments operations at a leading global investment bank. -
Senior DirectorGlobal Payments Inc. Sep 2019 - Apr 2021Chattanooga, Tennessee, United StatesLed MicroPayments business unit, driving growth and market leadership in B2B small ticket payment solutions through strategic product strategy and execution.· Led internal effort to combine business units and transform from hardware sales-based business to recurring software fee-based business, which included identifying and facilitating staff reductions, overseeing continued software development, while still meeting and exceeding revenue goals.· Implemented new pricing strategy for predictable hardware revenue.· Regularly enhanced operating margins via fee-driven software enhancements, hardware pricing revisions, and competitive product bidding. -
Senior Director Of Engineering And Product ManagementGlobal Payments Inc. Sep 2017 - Sep 2019Chattanooga, Tennessee AreaManaged product portfolio in the B2B sector, overseeing product management, engineering, and quality control.· Responsible for B2B and B2C product management, development and delivery of unattended payments products, including SaaS, ioT platform, embedded software, and consumer-facing mobile application. · Provided day-to-day direction and leadership to in-house software and firmware developers, quality analysts, offshore development team and contract web development team. · Created and maintained rolling product roadmap, along with implementing strategies to meet and exceed goals. · Worked with clients, installers, technicians and consumers to gather feedback to input for new products and existing product enhancements.
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Senior DirectorGlobal Payments Inc. Aug 2013 - Aug 2016Chattanooga, Tennessee AreaBusiness unit leader with responsibility for product strategy and management, financial management, engineering, quality, and operations for campus card product portfolio. · Relocated US OneCard operations to Chattanooga, Tennessee from Colorado Springs, Colorado to reduce expense and improve cross-organizational efficiencies.· Executed growth strategies through innovation from client feedback, resulting in the launch of a student ID and payments mobile app and supporting hardware.· Implemented a customer communication program, disseminating product roadmaps and project timelines to clients throughout the year.· Drove revenue growth by 25% over three years through enhanced customer engagement and new product releases.
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Director Of Product Management And EngineeringGlobal Payments Inc. Jun 2011 - Aug 2013Chattanooga, Tennessee AreaManaged product engineering and product management for B2B laundry and vending systems, including strategy development, team management, and customer consultation for roadmap input. · Managed the revamp of credit card reader and online portal, enhancing installability, configurability, and reducing costs, based on insights from US-wide field research.· Oversaw the creation and launch of a mobile app facilitating stored value payments for laundry machine operation.· Led the full revamp, development and deployment of a smart card revalue kiosk and its remote management web-tool.
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OwnerHanover Gallery Jun 2007 - Jun 2012Chattanooga, Tennessee Area· Opened and managed art gallery, selling original artwork, promoting artists and conducting classes. · Launched and led a local Merchant Collective for two years, initiating a comprehensive marketing strategy including social media campaigns, mass mailings, TV and radio appearances.· Handled all aspects of business, including marketing, customer service, sales, purchasing, accounting and event planning and execution. · Relocated business to a high-traffic tourist area in 2009, doubling sales within the first year.
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OwnerMelissa May Peirano Consulting Aug 2003 - Sep 2011Chattanooga, Tennessee AreaOffered business and IT consulting, including strategy development, project implementation leadership, and team augmentation. · Facilitated implementation of new ethanol tracking software with international oil company and local service provider.· Provided an IT strategy for a non-profit organization based on assessments of 18 programs.· Designed, developed and launched websites for several local businesses.· Led development project to create credit scoring interface for use with Experian scoring data.· Served as the subject matter expert and liaison for all third party interfaces, including credit reporting agencies, for a loan origination system.
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Manager, Product DevelopmentGallagher Financial Systems Dec 1999 - May 2002Brentwood, Tn· Managed loan origination software interface product development, including product and project management of applications and server development, as well as general staffing oversight.· Engaged with key customers to gather requirements for product enhancements and new interfaces. · Managed all aspects of the development of custom credit scoring model based on results from three major credit reporting agencies, including building relationships with agencies and managing overall project.· Responsible for software compliance for all interfaces at federal and state level. -
Technical ConsultantInfoworks, Inc. 1997 - 1999Greater Nashville Area, TnProvided expertise in project management, business analysis and technical development. · Designed and developed Tractor Supply Company's first corporate website.· Created a universal project package for an auto loan IT department.· Coded and launched a custom cash handling application for a major auto loan division.· Led system upgrade for 2500 workstations in an automotive loan division.
Melissa Peirano Skills
Software Development
Team Leadership
Business Analysis
Agile Methodologies
Product Management
Software Project Management
Microsoft Sql Server
Leadership
Sql
Business Intelligence
Management
Strategic Planning
Team Building
It Strategy
Customer Service
C#
.net
Marketing
Scrum
Crm
Organizational Leadership
Technical Leadership
Mobile Payments
Operations Management
Customer Satisfaction
Product Development
Vendor Management
Cloud Computing
Business Process Improvement
Oracle
Manage Client Relationships
Profit And Loss Management
Client Server Application Development
Project Planning
Project Management
Business Operations
Operational Efficiency
P&l Management
E Commerce
Business Strategy
Business Process
Business Development
Digital Strategy
Budget Management
Integration
Firmware
Creative Problem Solving
Project Plans
Product Strategy
Payment Card Processing
Executive Level Communication
Technology Management
Marketing Strategy
Sales Management
Melissa Peirano Education Details
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Mathematics
Frequently Asked Questions about Melissa Peirano
What company does Melissa Peirano work for?
Melissa Peirano works for Nmi
What is Melissa Peirano's role at the current company?
Melissa Peirano's current role is Director of Product, Payment Gateway.
What is Melissa Peirano's email address?
Melissa Peirano's email address is me****@****ems.com
What schools did Melissa Peirano attend?
Melissa Peirano attended Sewanee-The University Of The South.
What skills is Melissa Peirano known for?
Melissa Peirano has skills like Software Development, Team Leadership, Business Analysis, Agile Methodologies, Product Management, Software Project Management, Microsoft Sql Server, Leadership, Sql, Business Intelligence, Management, Strategic Planning.
Who are Melissa Peirano's colleagues?
Melissa Peirano's colleagues are Stacey Hilliard, Abel Alegria, Lisa Lloyd, Ani Whalley, Sarah Banks, Curtis Nichols, Muhammad Zohaib.
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Melissa Peirano
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