While my undergraduate degree is in General Management, I took an interest in Marketing and Communications. My electives were all filled with courses specific to this interest and later lead me to specialize in International Business for my MBA. I immensely enjoyed teaching at Lackawanna College. I loved finding ways to motivate my students following the pandemic. I appreciated the opportunity to help them discover their unique skills and communication styles and apply them to the business world.I believe everyone should strive to establish a positive change every place they go and opportunities to learn should never be overlooked.
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Adjunct Professor Of Marketing And ManagementLackawanna College May 2021 - Jun 2022Scranton, Pa, Us• Instructed students in a classroom environment through lecture and discussion• Prepared lessons & course material that encouraged student participation & independent thought• Evaluated student submissions & examinations• Collaborated with students individually for real life application of course materials• Coordinated with academic advisors and other departments campuswide -
Organizational Strategist, Greeter, Cashier, Customer Service Call CenterGault Toyota Nov 2017 - Jan 2021UsOrganizational Strategist• Developed a new filing system for all four dealerships including reorganizing 10+ years of customer and financial paperwork• Organizing essential financial paperwork for all dealership locations to comply with federal regulations• Training new employees, designing and creating training sheets for multiple employee positions• Researching vehicle ownership status Cashier • Entering received payments and deposits into DealerBuilt by account• Distributing petty cash and compiling petty cash vouchers• Breaking down cash drawer for all buildings• Creating, receiving, and distributing gas vouchers• Organizing and filing checking account distributions• Breaking down and distributing payment reportsGreeter• Managing the availability and responsibility of sales persons• Maintaining the sales floor in a clean, structured, and systematic environment• Sustaining complementary customer itemsScheduler• Inputting appointments and car deliveries into VIN Connect• Researching employee and customer information• Multi-line phone, customer service, scheduling customer appointments, assigning service teams based on customer requirements -
Delivery SpecialistGault Toyota May 2019 - Aug 2019Us• Reviewed financial, warranty, DMV and insurance paperwork with customers• Explained all safety and convenience features of all Toyota vehicles to customers• Managed where all the vehicles were on the lot, kept a record of cars that needed to be put onto the lot• Took pictures of all incoming vehicles for advertising purposes• Assisted a sales team of 12
Melissa Peña, Mba Education Details
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University Of ScrantonInternational Business -
University Of ScrantonGeneral -
Montrose Area Junior/Senior High SchoolHigh School Diploma
Frequently Asked Questions about Melissa Peña, Mba
What is Melissa Peña, Mba's role at the current company?
Melissa Peña, Mba's current role is Business Development & Management.
What schools did Melissa Peña, Mba attend?
Melissa Peña, Mba attended University Of Scranton, University Of Scranton, Montrose Area Junior/senior High School.
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