Melissa Perkins Email and Phone Number

Lecturer (Industry Fellow), Science, Computer Science and Software Engineering for RMIT's Internship and Capstone Courses Semester 1 & Semester 2, 2020.

Developed new product strategies for Trusted eCommerce Services:• Strategy & New Product Development• Financial forecasting including budgets, NPV, ROI• Customer Lead Innovation & Focus Groups• Influencing C-suite customers, stakeholders, including senior executives• Negotiating in a complex environment• Knowledge of industry trends, changes in business models, frameworks, risks, issues & challenges

Melissa's role included:A leader of leaders role - managing a team of executive managers (IT, Retail, Product, Strategy, Marketing & Communications);Developing & implementing the strategic plan;Managing multiple projects & stakeholders;Working with internal and external Consultants on specific projects;Responsible for the IT Bureau which supports 22 development funds Nationally including NZ;Developing products through innovative strategy (B2B);Owning and managing a P&L for functional areas including budget planning;Reporting directly to the CEO, Board & Board sub committees;Responsible for the internal & external communications and marketing strategy for the whole organisation;Collaboration & partnerships, and Change Management.

The role included:Building & executing the 3 year strategy plan FY 17-19 for the CDFManaging multiple projects & stakeholders including Snr ExecutivesWorking with External ConsultantsProject Management Building new products and delivering innovation (B2B)Owning and managing a budgetWorking directly with the CEO, Board and Board Sub CommitteesBuilding a communications and marketing strategyCollaborationChange Management

Melissa was responsible for the development of the National NAB Health industry strategy which included, innovation, technology enhancement, education – internally & externally, publications and aligned National & State events including speaker and panel roles. Job Responsibilities:Contribution to the NAB Health Strategy Objectives & DirectionInnovation development, technology and new ideas & strategiesImprovement in Employee Engagement & Enablement through training, capability & educationCommunication & management of Sharepoint, maintenance of the site as well as quarterly newsletters for internal & external communicationsProviding bankers & the business with relevant industry information via a number of channelsFace to face education & capability sessions Engagement Strategies with key industry associations Benchmarking & building sustainable practice across industriesContribution to the Financial PlanManagement of a Budget for Events / Communications & Industry forums Contribution to the Community Agenda – Contribution to business specific community activitiesExecution & Delivery of Quality OutcomesThis role transitioned to Director Balance Sheet Solutions - Institutional Bank

Management of a business with total footings of approx. $2.8b. Managing a team of senior relationship managers, associates, job-share, graduate trainees, secondments and interns. Developed strategy tailored to the specific concerns of the sectorExpense management & reporting (to the regulator)Efficiencies in process and costPresentations to large groups, CEO’s & BoardsSupporting Senior Health Banking Managers to grow & develop the business in VictoriaBuilt a product with significant technical barriers to competitorsDeveloped a market leading Customer Value Proposition (CVP)Overseeing strategic direction for new portfoliosFinancial reporting against sales targets and operational budgetRisk & compliance managementProject managementDeveloping funding and investment proposals

Portfolio DevelopmentManaging the investment & lending needs for clients ($5-100m)Providing responsive account management, includingBuilding relationships with existing clientsIdentifying opportunities to increase transaction revenues and volumesProviding effective new business developmentNetworking across the sectorsPitching and tendering for new businessFollowing up internal leads Personnel Leadership, managing direct reports, training and coaching, setting performance expectations

Same job description as above.

Managing the lending & investment needs of customers (SME,$250k-$5m)

Analysing complex corporate structures and business financials for lending purposes ($5-$100m)