Melissa Phavong Email & Phone Number

Fremont, California, United States

Oakland, Ca

Oversee all daily operations including but not limited to establish long-range goals, strategies, plans, and policies. Additionally, the role requires creating merchandising plan, creating buying plans, and managing OTB (Open To Buy) for all seasons, as well as developing marketing strategies to grow the business and collaborating with other management to define and articulate the organization’s vision and to develop strategies for achieving that vision. In addition work to continually evolve… Show more Oversee all daily operations including but not limited to establish long-range goals, strategies, plans, and policies. Additionally, the role requires creating merchandising plan, creating buying plans, and managing OTB (Open To Buy) for all seasons, as well as developing marketing strategies to grow the business and collaborating with other management to define and articulate the organization’s vision and to develop strategies for achieving that vision. In addition work to continually evolve with the business to meet the organizations vision, as well as grow the business in a successful direction. Show less

San Francisco Bay Area

• Owns a project from inception through completion, and manages multiple mid-and large-scale projects, across both digital and offline/traditional media• Solve complex production and project issues with a collaborative solutions-based approach, pulling from experience while adjusting to the situation at hand• Mentors Junior Project Management Team members• Responsible and accountable for developing accurate estimates, project plans, SOWs, detailed scoping documents, budgets, change… Show more • Owns a project from inception through completion, and manages multiple mid-and large-scale projects, across both digital and offline/traditional media• Solve complex production and project issues with a collaborative solutions-based approach, pulling from experience while adjusting to the situation at hand• Mentors Junior Project Management Team members• Responsible and accountable for developing accurate estimates, project plans, SOWs, detailed scoping documents, budgets, change orders, and client financial documents• Manages the financials of individual projects owned and is accountable for delivering projects on-budget• Works with Program Manager in delivering accurate forecasts and alerts of any changes on projects owned• Responsible for execution of QA process at each step of the project life cycle. • Work closely with the Account Management Team to keep them aware of project statuses and risks and supports them through client-facing interactions as needed• Confidently kicks off new projects to the team with clean, actionable documentation; nothing is left unprepared• Monitors resource hours on a weekly basis, proactively escalating if there is a concern of potential overage before any impact to budget• Possesses exceptional interpersonal, organizational, and time management skills Show less

San Francisco Bay Area

Manage the efficient flow of all digital creative requests, from job initiation through final approval. This includes serving as a primary liaison between the business and the creative team, ensuring that all deadlines and expectations are met. Manage timelines, scheduling, tracking and reporting on day-to-day workflow and project status. Develop strategies to ensure the success of digital creative projects throughout their life-cycle — conception, definition, execution, approvals, launch, and… Show more Manage the efficient flow of all digital creative requests, from job initiation through final approval. This includes serving as a primary liaison between the business and the creative team, ensuring that all deadlines and expectations are met. Manage timelines, scheduling, tracking and reporting on day-to-day workflow and project status. Develop strategies to ensure the success of digital creative projects throughout their life-cycle — conception, definition, execution, approvals, launch, and post-launch. • Manage the efficient flow of all digital creative and print requests, from job initiation through final approval• Serve as a primary liaison between the business and the creative team, ensuring that all deadlines and expectations are met• Manage timelines, scheduling, tracking and reporting for day-to-day workflow, project status, and in-house designer led photo projects• Develop strategies to ensure success of digital creative projects throughout their life-cycle — conception, definition, execution, approvals, launch, and post-launch• Take in projects, ensuring that creative requests are properly submitted and initiated into the system of record• Identify, track, and drive issues to resolution on projects and communicate any conflicts, postponements, or any other unusual situations that may impede the orderly flow of projects assignments.• Communicates effectively with stakeholders; anticipates problems and resolves issues quickly• Leverage expertise in systems and processes to create, and drive efficiencies around operational workflows Show less

San Francisco Bay Area

Manage the efficient flow of all digital creative requests, from job initiation through final approval. This includes serving as a primary liaison between the business and the creative team, ensuring that all deadlines and expectations are met. Manage timelines, scheduling, tracking and reporting on day-to-day workflow and project status. Develop strategies to ensure the success of digital creative projects throughout their life-cycle — conception, definition, execution, approvals, launch, and… Show more Manage the efficient flow of all digital creative requests, from job initiation through final approval. This includes serving as a primary liaison between the business and the creative team, ensuring that all deadlines and expectations are met. Manage timelines, scheduling, tracking and reporting on day-to-day workflow and project status. Develop strategies to ensure the success of digital creative projects throughout their life-cycle — conception, definition, execution, approvals, launch, and post-launch. • Manages intake of projects, ensuring that job requests are properly submitted, approved and initiated into the system of record.• Help to define scope of a project in collaboration with stakeholders, creating project schedule and identifying key milestones and deliverables.• Monitor and manage creative team assignments to balance workloads and maintain priorities.• Identify, track, and drive issues to resolution on projects and communicate any conflicts, delays, postponements or any other unusual situations that may impede the orderly flow of projects assignments.• Track all change requests and communicate all design, copy and photo revisions to creative team• Manage proofing and approval processes of assets.• Identifies opportunities for efficiencies including cost reductions, process improvements, tool enhancements• Communicates effectively with stakeholders; anticipates problems and resolves issues quickly• Leverage expertise in systems and processes to create, and drive efficiencies around operational workflows. Show less

Alameda, Ca

Works in cooperation with departmental and cross-functional teams to manage the efficient flow of all creative and production requests, from job initiation through final approval. This includes serving as a primary liaison between the business requestors and the creative team, ensuring that all deadlines and expectations are met. Manages timelines, scheduling, tracking and reporting on day-to-day workflow and project status. Develops strategies to ensure the success of creative and production… Show more Works in cooperation with departmental and cross-functional teams to manage the efficient flow of all creative and production requests, from job initiation through final approval. This includes serving as a primary liaison between the business requestors and the creative team, ensuring that all deadlines and expectations are met. Manages timelines, scheduling, tracking and reporting on day-to-day workflow and project status. Develops strategies to ensure the success of creative and production projects throughout their life-cycle — conception, definition, execution, approvals, launch, and post-launch. • Manages intake of projects, ensuring that job requests are properly submitted, approved and initiated into the system of record.• Help to define scope of a project in collaboration with stakeholders, creating project schedule and identifying key milestones and deliverables.•. Manage production and timelines for photo projects• Monitor and manage creative team assignments to balance workloads and maintain priorities.• Identify, track, and drive issues to resolution on projects and communicate any conflicts, delays, postponements or any other unusual situations that may impede the orderly flow of projects assignments.• Track all change requests and communicate all design, copy and photo revisions to creative team• Manage proofing and approval processes of assets.• Identifies opportunities for efficiencies including cost reductions, process improvements, tool enhancements• Communicates effectively with stakeholders; anticipates problems and resolves issues quickly• Leverage expertise in systems and processes to create, and drive efficiencies around operational workflows. Show less

Oakland, California

Responsibilities include but are not limited to the following...Develops and maintains process workflow to support business strategies and consistently meet deadlinesManages daily maintenance and uploads to site as requested by key stakeholdersCompiles all product assets for SKU site launches based on marketing and merchandising calendar using internal and external admin toolsSets up seasonal SKU assortments in admin toolsReviews product copy and oversees… Show more Responsibilities include but are not limited to the following...Develops and maintains process workflow to support business strategies and consistently meet deadlinesManages daily maintenance and uploads to site as requested by key stakeholdersCompiles all product assets for SKU site launches based on marketing and merchandising calendar using internal and external admin toolsSets up seasonal SKU assortments in admin toolsReviews product copy and oversees input into the admin toolsProvides excellent Quality Assurance ensuring all images, copy, and products are functioning and rendering properly on the siteCommunicates effectively with stakeholders; anticipates problems and resolves issues quicklyIdentifies opportunities for efficiencies including cost reductions, process improvements, site enhancementsDevelops deep working knowledge of platform tools and technology to serve as the central resource for departmentPartner with eCommerce merchants to resolve production questions and issuesCoordinate with photography and copy teams on deadlines, priorities and status updatesOversee dropship process from creation to activation Works with vendors to access internal DAM Show less

Pleasanton, Ca

I Use Marketlive, Order Motion and Retail.Net daily to create, maintain and validate new and existing items.In addition I run sales and inventory reports in Order Motion and Marketlive to validate and maintain products. My daily work also includes, but is not limited to the following. Evaluate daily reports and determine what products, if any need further review.Create spreadsheets to organize, evaluate and maintain daily reports.Use all resources available to me and… Show more I Use Marketlive, Order Motion and Retail.Net daily to create, maintain and validate new and existing items.In addition I run sales and inventory reports in Order Motion and Marketlive to validate and maintain products. My daily work also includes, but is not limited to the following. Evaluate daily reports and determine what products, if any need further review.Create spreadsheets to organize, evaluate and maintain daily reports.Use all resources available to me and keep open communication with my counterparts, vendors and other departments to maintain accurate information on all items in each department in my jurisdiction. Review pending seasons for anything needed to successfully launch live on the site.Order and check in samples.Arrange for copy to be written with copy writing manager.Arrange for images to be downloaded by vendors or shot by the studio.Discuss with Studio Manager and Senior Program Manager to organize any items need for family, kit or directory shots.Discuss plan-o-gram with Senior Program Manager to achieve cohesive look of live site to brick and mortar store.Create in any new family pages, directory pages or make changes to categories as needed.Collaborate with production, design and front end to ensure any specific needs are met.Upload new items, follow through to add copy and review image and organization on the site.Clean-up and organize any existing items to insure a streamline look between the new and the old and make sure all directory and family pages are attractive and cohesive.Continually maintain all aspects of the season and review all pages daily. Makes changes as necessary.When not in season continue to maintain and prepare each season to insure deadlines are met and season are always presentable. Show less

Oakland, Ca

Create marketing campaigns for local small businesses. Work with clients to create marketing collateral for special events. Create press kits, press releases and other branding materials.

San Francisco Bay Area

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Experienced in many telecomunications areas. Had many years of service in many different departments.