Melissa Pierre

Melissa Pierre Email and Phone Number

Associate Director Security and Emergency Management @ Harvard Business School
Cambridge, MA, US
Melissa Pierre's Location
Cambridge, Massachusetts, United States, United States
Melissa Pierre's Contact Details

Melissa Pierre work email

Melissa Pierre personal email

About Melissa Pierre

• Directly manage and owner’s representative for the contracted security services firm, security integrator, wireless communication, and other ancillary service providers.• Primary liaison to all services and communications with Harvard University Police, including dignitary protection, crime prevention and criminal investigations• Local Emergency Management coordinator.• Regularly review budget, staffing and written reports• Develop strategic direction and provides oversight of all aspect of the HBS physical security program.• Primary contract for event managers and construction project managers as it relates to security and emergency preparedness.• Responsible for assuming the responsibilities of the Director in his absence.• Responsible for the technical oversight of the security systems and the overall delivery of the program.• Approve Security designs for installation of the card access and CCTV system. • Manage integrators for new installation and service level agreement. • Manage all implementation aspects of the Security System.• Prepare monthly and annual reports regarding department’s activities.• Develop security system policies and procedures.• Performs all other duties as assigned to ensure efficient operation of the department.

Melissa Pierre's Current Company Details
Harvard Business School

Harvard Business School

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Associate Director Security and Emergency Management
Cambridge, MA, US
Melissa Pierre Work Experience Details
  • Harvard Business School
    Associate Director Security And Emergency Management
    Harvard Business School
    Cambridge, Ma, Us
  • Harvard Business School
    Associate Director Security & Emergency Management
    Harvard Business School May 2019 - Present
    Allston, Massachusetts
    Directly manage and owner’s representative for the contracted security services firm, security integrator, wireless communication, and other ancillary service providers.Responsible for the unarmed security contracted Services firm, Security Integrator, 4 hours Security Operations Center.Primary liaison to all services and communications with Harvard University Police, including dignitary protection, crime prevention and criminal investigationsLocal Emergency Management coordinator.Member of the Harvard International Emergency TeamRegularly review budget, staffing and written reportsDevelop strategic direction and provides oversight of all aspect of the HBS physical security program.Primary contract for event managers and construction project managers as it relates to security and
  • Dana-Farber Cancer Institute
    It Security Manager & Emergency Operation Call Center
    Dana-Farber Cancer Institute Apr 2016 - May 2019
    Greater Boston Area
    • Assist Director of Security in managing contract security operations staff. The management of the safety and security program to include enforcement of the hospital policies and procedures, training, theft prevention, risk assessment. • Responsible for assuming the responsibilities of the Director in his absence.• Responsible for the technical oversight of the security systems and the overall delivery of the program. • Design and developing systems that support both Environmental Health and Safety and Security Functions.• Responsible for the daily operations of the card access system to include clearance administration, configuring events, privileges, reporting, hardware configuration etc.…• Maintain and support the card access system, CCURE 9000, to include, upgrades, hardware configuration, patching, routine maintenance.• Maintain and support the CCTV system, victor client/Video edge to include access control, alarm detection, regular maintenance etc... • Prepare monthly and annual reports regarding departments activities.• Develop Security System policies and procedures.• Performs all other duties as assigned to ensure efficient operation of the department and quality patient care.
  • Dana Farber Cancer Institute
    Manager, Security Systems & Emergency Call Center
    Dana Farber Cancer Institute 2011 - May 2019
    Greater Boston Area
    Managed and directs all aspects of incoming call center operations. Implements and reviews call center policies and procedures. Overseeing the design and delivery of all training programs. Answer questions and recommends corrective services to address customers complaints. Took action needed to ensure customer satisfaction and efficiency. Strengthened service development program by integrating strong mentoring / coaching elements into new employee training. Increased efficiency by playing a key role in the training of new report exec enterprise and aware manager program. Identifying and articulating report requirements which include targets specific data and anticipated outcomes.
  • Securitas Security Services Usa, Inc.
    Dispatch Manager
    Securitas Security Services Usa, Inc. Apr 2005 - May 2019
    Dana-Farber Cancer Institute
    Dispatches the patrol officers in response to calls and emergenciesRelays instructions, orders and information requiring knowledge of department policies, practices, procedures and reporting relationshipsReceives, records and services all incoming calls from officers, staff, students and the public, calling for police assistance or general informationSecures information from callers and dispatched officers. Coordinates response to calls by officers during high volume periods or in cases of reduced staffServes as principle source of information on computer assisted dispatch systems. Use computer-aided dispatching equipment to input and retrieve data and to generate reports.
  • Securitas Security Services Usa, Inc.
    Security Manager
    Securitas Security Services Usa, Inc. Apr 2004 - Sep 2010
    Responsible for the supervision of a staff of 8 officers within the Security Dept. Creating and managing all shift schedules.Responsible for payroll processing of the officers statements of earnings and deductions.Oversee all aspects of general office coordination, maintaining office calendars to coordinate work flow.Create and modify documents such as reports, memos and letters using word processing, spreadsheet, database and other presentation software such as Microsoft word, and PowerPoint. Exercise sound judgment and maintain confidentiality at all times.Improving security officers skills based on client feedback through the development of new policies and procedures. Successfully handled all public relations
  • Securitas Security Services Usa, Inc.
    Lieutenant
    Securitas Security Services Usa, Inc. Apr 2007 - Oct 2009
  • Mattress Giant
    Sales Representatives
    Mattress Giant Jun 2004 - Apr 2005
  • Courtyard Nursing Care Center
    Certified Nursing Assistant
    Courtyard Nursing Care Center Jun 2002 - Apr 2005

Melissa Pierre Skills

Security Leadership Training Physical Security Policy Security Management Security Training Team Building Security Operations Risk Assessment Customer Service Emergency Management Workplace Violence Executive Protection Aed Management Customer Satisfaction Strategic Planning Cpr Certified Time Management First Aid

Melissa Pierre Education Details

  • Southern New Hampshire University
    Networking &Telecommunications
  • Somerville High School
    Somerville High School
    Nursing Assistant
  • 2002-2003	Computer Ed Institute
    2002-2003 Computer Ed Institute
  • 2003-2006	North Shore Community College	 Lynn
    2003-2006 North Shore Community College Lynn
    Business Management; Nursing

Frequently Asked Questions about Melissa Pierre

What company does Melissa Pierre work for?

Melissa Pierre works for Harvard Business School

What is Melissa Pierre's role at the current company?

Melissa Pierre's current role is Associate Director Security and Emergency Management.

What is Melissa Pierre's email address?

Melissa Pierre's email address is me****@****hoo.com

What schools did Melissa Pierre attend?

Melissa Pierre attended Southern New Hampshire University, Somerville High School, 2002-2003 Computer Ed Institute, 2003-2006 North Shore Community College Lynn.

What skills is Melissa Pierre known for?

Melissa Pierre has skills like Security, Leadership, Training, Physical Security, Policy, Security Management, Security Training, Team Building, Security Operations, Risk Assessment, Customer Service, Emergency Management.

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    gmail.com

    2 +178136XXXXX

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