Melissa Pitner Email & Phone Number

· Monitor, engage, and build social audiences across multiple social platforms, including Facebook, YouTube, Pinterest, Instagram, and LinkedIn.· Create compelling storytelling and video content across social channels using Adobe Creative Suite and Canva. · Manage effective campaigns while setting goals and reporting on KPI’s. · Evaluate customer database.

Kenosha, Wisconsin, United States

· Notable achievements while in the position included:o Initiated and redesigned company newsletter to maintain consistency and comply with brand standards while composing each issue.o Was the company go-to for creative pieces to advertise company events and charity functions using Adobe Illustrator, Photoshop, InDesign, and Canva. o Created a logo for one.

Union Grove, Wisconsin, United States

· Notable achievements while in the position included:o Completed a website redesign in WordPress, making enhancements for a better web and mobile platform experience, which increased web traffic. o Planned, organized, and presented an adult book club using web conferencing.· Managed the library's social media platforms, planning monthly schedules and.

Bristol, WI

• Delivered exceptional service designed to create a positive customer experience to drive increases in satisfaction and loyalty.
• Coordinated guest requests and team member efforts to ensure food and beverages' consistency while delivering outstanding, professional service.
• Developed leadership skills while training new team members on running the register, taking food orders, and ensuring orders were correct.
• Worked in collaboration with team members to ensure all products and areas of the restaurant worked together to provide the best possible customer experience. Notable achievements while in the position included.

Remote

• Worked to connect the IBM community through education, leadership, and advocacy with social media platforms, including Facebook, Twitter, and LinkedIn, and Hootsuite.
• Managed and scheduled social posts through the platforms and with Hootsuite while recommending improvements through analytics and data to increase user behavior and social reach.
• Drafted and designed logos using Adobe Illustrator and Photoshop for social media content and masters image creation, manipulation, and optimization using Adobe Illustrator, Photoshop, and InDesign. Notable.

Associate Of Science - As, It Programmer / Analyst

Associate Of Science - As, It Web Developer/Administrator

Bachelor Of Science (Bs), Digital Marketing Technologies