Melissa Querfurth Email & Phone Number

Goleta, California, United States

• Responsible for maintaining and growing existing accounts while delivering stellar customer service and communication with our clients.• Be the liaison between customers and cross-functional internal teams, including planning with operations, to ensure the timely and successful delivery of products according to customer needs. • Manages B2B inbox. Enters PO's into NetSuite system and confirms/reports on order status to customers in a timely manner.• Processes and screens all Seek Online Store purchases• Processes Amazon Seller and Amazon Vendor orders. Address issues and manages return requests.• Manages Customer Contracts in Team’s- New dealer onboarding: Domestic and international dealers/partnerships- Export Letters- OEM Quotes - NDA’s

Goleta, Ca

Office Manager• Responsibility for Facility oversight, building maintenance, landscaping services. Coordinate with outside vendors (i.e. janitorial service, contractors, vending machines, Alarm Company, service and repair, etc.)• Participate in planning for future growth as it pertains to office management and facilities.• Manage building security systems, including alarm system, locks, key distribution and key management, FOB distribution and programming. Run security reports as needed. • Assist with meeting setting up, including catering needs and logistics as required.• Participate on the safety committee ensuring the facility is maintained in a safe and clean manner.Accounting Support• Daily Invoicing: QuickBooks & Netsuite. Run Prior Day Invoice Report, Review, Edit and Bill Customers.• File RMA/Sample/Thermal.com Shipping docs.Sales Support/OPS• Enters B2B sales orders and confirms/reports on order status to customer in timely manner.• Responsible for follow-up on quotes, samples and orders as needed.Purchasing Support• Prepares purchase orders using computerized system, and places orders for the purchase of parts and materials, goods and services.• Analyses the requirements of commodities, including specification requirements preferred suppliers and dates commodities are needed.• Obtains price quotes and compares quotes with the specifications and availability of items.HR Support• Work closely with hiring manager to create an interview schedule that best fits there team.• Book travel, hotel and car for interview candidate

Carpinteria

• Prepare monthly expense reports for Workplace Site Manager• Manage security key card log and preform daily audits for Venders/Authors/Temps• Assist HR with incoming candidates, preparing swag bags and assisting with interview setup via BlueJeans• Meeting room scheduling/coordination and complex calendar management• Assisting with JIRA Helpdesk-including assigning and tracking work tickets• Handle multi-line switchboards and monitor reception email• Manage team online orders for supplies or furniture • Help assist with supply set for new building openings

Santa Barbara, California Area

• Processing and prepare monthly expense reports. • Conduct FAC portion of new hire orientation and assist HR with incoming candidates.• Assist travel team in preparing passports and visa application paperwork. • Meeting room scheduling/coordination and complex calendar management.• Advance knowledge of MS Word, Excel and PowerPoint.• Manage FOB security program.• Manage and track company parking information.• Assisting with FSR Helpdesk- including assigning and tracking tickets and weekly reports.

Santa Barbara, California Area

Santa Barbara Medical Innovations (SBMI) is dedicated to bringing to market, proven, innovative health products that are safe and effective. Our revolutionary approach to working with physicians enhances practice profitability while eliminating the risk of an up front equipment investment.• Handle multi-line switchboards and direct incoming calls.• Process payroll through ADP.• Coordinate travel arrangements for field development team.• Create spread sheets and make spiral booklets for executive team and CEO.• Operate various office machines, including scheduling maintenance and repairs.• Schedule and coordinate appointments, meetings, teleconferences and travel arrangements.• Responsible for office supply ordering and inventory control.• Assist with new product trials.

Santa Barbara, California Area

• Collected, reviewed, and verified donor data for input into the Noza Computer system.• Processed biographies of staff and/or board members.• Ordered office supplies and coordinated office events.• Helped Assist with special projects.