•Provide high-profile leadership, vision, and strategic direction for Concord Chamber programs and personnel•Manage Concord Chamber operations including, but not limited to: daily operations, finances, communications, customer service, event management, volunteer management, membership, committee meetings, board meetings, etc.•Generate monthly financial reports including year-to-date budget comparison and membership reports for Board of Directors•Prepare and implement annual budget with Chair of the Board and Treasurer•Manage employees, currently: Membership Director and Events & Marketing Coordinator•Liaison between staff and Board of Directors•Attend and act as Secretary for Executive Committee and Board of Directors meetings•Meet with members/non-members and community members to discuss Chamber issues, services, activities, etc.•Chair of Community Alliance for the Future, a 501(c)3 education foundation subsidiary of the Greater Concord Chamber of Commerce•Represent Chamber at community meetings for: SBDC, City Council, Todos Santos Business Association, 5 C’s Chamber Executive Meetings, Kiwanis Club of Concord, Concord Sister City Ambassadors, East Bay Leadership Council, Diablo Valley Tech Initiative, Western Association of Chamber Executives, etc.•Cultivate and maintain relationships with Chairman’s Circle Sponsors, government officials, outside business leaders, and school district officials•Create and administer City of Concord ARPA Small Business Reimbursement Grant distributing $5,000 grants to 370 small businesses over two rounds, totaling $1.85M•Collaborate with Concord’s Economic Development Team to implement Shop Concord Program, recruiting 70+ businesses and investing over $160,000 into Concord•Attend internal committee meetings in a supervisory position including: Government/Economic Policy, Business Education, Negocios Hispanos de Concord, Nonprofit Network, Accessibility & Disability Inclusion, and special event committees

•Assumed President/CEO duties and responsibilities during vacancies in 2019 and 2022•Work with President/CEO to develop and manage operating budget •Generate monthly financial reports including YTD budget comparison and membership reports for President/CEO and Board of Directors•Manage financial aspects such as payroll processing, accounts payable, bank reconciliations, bank deposits and QuickBooks entries•Assist President/CEO with on/off-boarding employees, oversight of employee benefits•Review and execute operations, policies/procedures and Strategic Plan with President/CEO•Vice Chair of Community Alliance for the Future, a 501(c)3 education foundation subsidiary of the Greater Concord Chamber of Commerce•Organize and moderate monthly and annual events including scheduling guest speakers, facility rentals, obtaining permits, refreshments, direction of volunteers, schedule local elected officials participation, donations•Execute and maintain sponsorship fulfilment for Chairman's Circle Sponsors •Lead and train Ambassador Committee on membership outreach efforts to provide a quality experience and business resource assistance•Create and oversee Concord Hispanic Business Committee •Produce and manage communications including bi-weekly eblasts, press releases, and social media •Collaborate with elected official representatives including Concord City Council, County Supervisor, Assemblyman, Congressman and Senator to assess community and business needs•Develop and lead City of Concord Small Business Grant Program and City of Concord Commercial Rent Relief Program to distribute grants to small businesses in the City of Concord, totaling $1.6M•Collaborate with City of Concord Economic Development Team to implement Shop Concord Program, recruiting 60+ participating businesses and investing over $50,000 back into Concord•Actively engage in daily/weekly COVID-19 updates with Concord Mayor and County representatives to provide accurate updates to membership

Greater Concord Chamber of Commerce Employee representing Visit Concord to assist with the re-branding of the Tourism Improvement District.• Maintain relationships with hotel partners and distribute requests for proposals, bids, and leads• Represent Visit Concord at tourism industry meetings, conferences, and tradeshows throughout California to promote business and leisure travel to Concord• Launched the inaugural Comfort Food Restaurant Week, a subsidiary of Visit California's Restaurant Month• Support International Functional Fitness event providing hotel stays and transportation for global athletes• Assist Executive Director with implementation of all marketing efforts including print and digital advertising• Update and maintain website with community events and relevant information for business and leisure travel• Composed social media posts and blogs and monitored key metrics

• Assist Marketing Sponsorship Director with execution of center-wide programs including Halloween, Sunvalley Sends You to Dinner and a Movie, Santa’s Flight Academy, Easter Photos, and Music on the Plaza• Assist Marketing Sponsorship Director with execution of local and national sponsorship programs including collateral management, sponsor inclusion on marketing elements, and sponsorship related reporting• Assist Marketing Sponsorship Director with execution of transactional revenue initiatives including gift card sales, beverage sales and holiday photo sales• Engage tenants to leverage potential sponsorship and marketing prospects• Lead contact between Cherry Hill Photo staff and management for Holiday and Easter programs • Schedule training with Fire Marshall for Cherry Hill Photo staff to ensure safe use of fire extinguishers and fire prevention on holiday sets• Lead contact between Infoplace staff and management including delegation of tasks to support management• Draft and execute professional contracts for vendors, talent, and sponsors participating in various programs• Collaborate with Taubman Marketing Department to create in-center marketing collateral including standees and door clings• Collaborate with corporate office, local sponsors and tenants on email program with over 15,000 subscribers• Create content and manage digital elements including social media accounts and center website, with sales & offers, events, and job postings from tenants, as well as updating tenant information on individual webpages.

• Responsible for the coordination of annual Chamber events (Mayor’s State-of-the-City Address, Expo/Tradeshows, Crab Feed), including marketing and advertising, sponsorship, donation requests, invoicing for event, coordinating facilities, coordinating catering• Responsible for the coordination of monthly Chamber events (Women’s Networking, Business After Hours Mixer, Young Professionals Mixers, Ambassador Committee) including scheduling speakers, coordinating location of event, coordinating refreshments• Schedule Ribbon Cuttings, including coordination of time, date, and attendance by local elected officials, Board Members and Ambassadors• Create weekly e-blast to be sent to the membership with upcoming events and information• Update Chamber website outlining upcoming Chamber and local events• Update and manage social media including Facebook, Instagram, Twitter, LinkedIn• Record member payment into ChamberMaster database and create deposits

• Actively seek new businesses in the local community to sell new Chamber membership• Collaborate with Chamber members to maximize their membership including participation, marketing of the business and updating business profile on Chamber website• Assist President/CEO with achieving revenue goal through new membership and retention• Attend all Chamber events to generate new leads, cultivate new and current business relationships and assist Chamber staff at events• Generate invoices and letters for membership renewals, enter payments into ChamberMaster database and send renewal thank you letters

• Updated and managed Social Media including Facebook, Instagram, Twitter, and Flickr• Compiled pictures from granted Wishes onto internal network• Assisted in composing press releases• Assisted staff with promotion and organization of the Annual Walt Gray Ride

• Updated and maintained mall website including sales and promotions• Assisted Marketing Department with events and promotions• Distribution of mall directories and Traveler Treats (store coupons) to local hotels

• Updated and maintained mall website including sales and promotions• Assisted Marketing Department with events and promotions• Assisted with set up of Holiday (Christmas and Easter) sets and promotions• Entered new customer emails and information into database

• Updated and maintained mall website including sales and promotions• Assisted Internet Sponsorship Coordinator with website remodel• Assisted Marketing Department with events and promotions• Assisted with set up of Holiday (Christmas and Easter) sets and promotions• Entered new customer emails and information into database