Melissa Reynolds work email
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Melissa Reynolds personal email
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I am a proven C Suite Executive and Non Executive Director with experience in a diverse range of private (listed and unlisted) and public sector companies in financial services, energy, education and philanthropy. I bring deep expertise in strategic and operational leadership and digital transformation across a spectrum of different scale businesses including leading teams of 150 to 6,5000 people and revenue lines from $100m to $8bn. My empathy for better client outcomes guides my leadership ethos and inspires deeper meaning and purpose in the organisations I serve to deliver growth and achieve successful business results.
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Chief Executive OfficerState Trustees Jul 2024 - PresentFootscray, Victoria, Au -
Executive General Manager, Trustee ServicesState Trustees Jul 2022 - PresentFootscray, Victoria, AuState Trustees is a state owned government company providing administration, trustee and estate related services. As EGM Trustee Services, I am responsible for Brand and Marketing, Deceased Estates, Personal trusts, Charitable trusts, Powers of attorney and Will preparation as well as government partnerships including Solar Homes and VCAT examinations.
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Council MemberGenazzano Fcj College Aug 2021 - PresentNurtured in the Catholic faith and the principles of the Faithful Companions of Jesus, Genazzano FCJ College is a school where young women learn to lead and inspire others, embrace life and go confidently into the world.Genazzano is a vibrant, energetic community that seeks to positively influence all aspects of a student’s development. At Genazzano, learning and wellbeing go hand in hand. -
DirectorColonial Foundation Jul 2021 - PresentColonial Foundation is committed to engendering positive social change in Australia by partnering with and assisting organisations that empower Australians to achieve the most out of life and develop a healthier, more innovative and more creative society. -
Director, Chair Of Technology And Innovation Committee, Member Risk And Compliance CommitteeTeachers Mutual Bank Limited Sep 2020 - Sep 2024Homebush, Nsw, AuTeachers Mutual Bank Limited is one of the largest customer owned banks in Australia with more than 200,000 members and over $8 billion in assets. We have four divisions: Firefighters Mutual Bank, Health Professionals Bank, Teachers Mutual Bank and UniBank. -
DirectorDeep Brain Stimulation Technologies Pty Ltd Jul 2021 - Jun 2023Deep Brain Stimulation Technologies Pty Ltd is a company developing medical devices to enhance Deep Brain Stimulation to make a major impact on the quality of life for people with Parkinson's disease and other conditions.
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DirectorIselect Feb 2022 - Dec 2022Docklands, Vic, Au -
Chief Customer OfficerAgl Energy May 2017 - Dec 2018Sydney, Nsw, AuDivisional CEO and Group Executive accountable end to end, for the retailing and digital transformation of electricity and gas to AGL's 3.7m customers including Powerdirect. Functions included customer strategy, value proposition, brand and marketing, sales and service delivery, digital, and operations across 2700 staff. Responsible for the $300m digital transformation program to improve customer affordability through fairness, transparency and simplicity. -
Executive General Manager, Retail BankingNational Australia Bank Jan 2015 - Sep 2016Melbourne, Victoria, AuAccountable for leading the successful execution of Nab's strategy in customer experience, financial performance and employee engagement across the 750 branch sites and 6000 staff nationally. -
General Manager Consumer LendingNational Australia Bank Sep 2013 - Jan 2015Melbourne, Victoria, AuAccountable for the profitable performance and customer experience of the Mortgages portfolio distributed through proprietary and 3rd party channels. Included proposition development, strategy, product compliance, risk management and governance, regulatory and business affairs pertaining to the mortgages book.
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General Manager White PagesSensis Aug 2010 - Sep 2013Melbourne, Victoria, AuAccountable for the revenue growth, customer experience and digital transformation of the White pages business across government, corporate and SME segments. -
National Sales DirectorSensis Mar 2008 - Mar 2010Melbourne, Victoria, AuAccountable for achieving revenue and sales targets for White Pages leading the 300 strong sales force of national face to face relationship managers and contact centre sales agents in government, corporate, and SME segments.
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Gm Product And Marketing White PagesSensis Aug 2006 - Jun 2008Melbourne, Victoria, AuAccountable for leading the product and marketing teams, creating a differentiated customer value proposition to drive growth and deliver value to customers and end users. Accountable for new product development, product management , strategy, pricing and all elements of product mix. Accountable for the marketing and branding of White pages, optimising the marketing mix in emerging digital and traditional media.
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Head Of Marketing And ProductEsanda 2002 - 2006Au -
Head Of Marketing Bank Of MelbourneWestpac Banking Corporation 2000 - 2002Sydney, Nsw, Au
Melissa Reynolds Skills
Melissa Reynolds Education Details
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Australian Institute Of Company DirectorsCompany Directors Course -
Australian Institute Of Professional CounsellorsCounselling
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InseadAdvanced Management Programme
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UnswMarketing And Organisational Behaviour
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University Of NewcastleEconomics
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Lambton High School
Frequently Asked Questions about Melissa Reynolds
What company does Melissa Reynolds work for?
Melissa Reynolds works for State Trustees
What is Melissa Reynolds's role at the current company?
Melissa Reynolds's current role is CEO. Non Executive Director..
What is Melissa Reynolds's email address?
Melissa Reynolds's email address is me****@****.com.au
What is Melissa Reynolds's direct phone number?
Melissa Reynolds's direct phone number is +611*****
What schools did Melissa Reynolds attend?
Melissa Reynolds attended Australian Institute Of Company Directors, Australian Institute Of Professional Counsellors, Insead, Unsw, University Of Newcastle, Lambton High School.
What skills is Melissa Reynolds known for?
Melissa Reynolds has skills like Stakeholder Management, Marketing Strategy, Sales, Direct Marketing, Multi Channel Marketing, Strategy, Digital Strategy, Return On Investment, Business Strategy, Digital Marketing, Strategic Planning, Sales Management.
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