Melissa Richter Email & Phone Number

Raleigh, Nc, Us

West Palm Beach, Florida, Us

As an entrepreneur, successfully launched, grew, and sold a thriving catering business, Graze Craze, centered on an emerging food trend. Developed comprehensive business plans, including financial projections, market analysis, and strategic growth initiatives tailored to the catering industry. Streamlined operational processes to enhance productivity and reduce costs, while leveraging customer feedback and sales data to identify market trends and opportunities for improvement. Expertise in building relationships with suppliers ensured timely access to high-quality ingredients at competitive prices through effective contract negotiation and logistics management. Spearheaded targeted marketing campaigns across multiple channels, driving customer acquisition and sales growth.

San Jose, Ca, Us

Led strategic Key and Select NC and NYC SLED customer account renewals strategies for advanced/support services, technical services, and security in conjunction with multiple cross-functional teams/resources and account teams, with a core focus on the complete customer lifecycle/success track. Responsible for account risk management of on-time renewals, up-sell of advanced and technical services, and growth of multi-year contracts.

San Jose, Ca, Us

Managed six diverse, multi-channel virtual partner account manager teams, covering traditional value-added resellers, global service providers, independent software vendors, national direct integrators, global system integrators, and state & local government and education (SLED).

San Jose, Ca, Us

Entrusted to manage, train, and mentor recent college grads located in US, LATAM, and Canada as part of the elite Americas Worldwide Cisco Sales Associates program. This two-year, early-in-career training program accepts only 1% of applicants, and graduates are some of the most sought-after salespeople at Cisco. Developed training strategies to provide Associate Sales Representatives (ASRs) with on-the-job, real-world experience, and ongoing development of their professional sales, leadership, and relationship-building skills so they can be immediately productive in a field sales role.

San Jose, Ca, Us

Cultivate Americas Global Virtual Sales and Customer Success virtual sales talent for multiple customer and partner-facing roles through the Cisco onboarding experience and preparation for role readiness. Responsibilities include mentoring, developing and managing new hires during 11-week comprehensive onboarding/training program. Evaluate and measure individual rep’s accomplishments through strategic observation, weekly 1:1 coaching, and detailed analysis of performance against required core competencies and defined metrics. Create focused coaching plans to address identifiable gaps in performance or potential leadership and growth opportunities. Construct, develop, and manage a modular based adaptable curriculum that incorporates the full customer life cycle and tactical organizational objectives. Collaborate with leadership team and external stakeholders to envision, plan and drive purposeful progression and development of Cisco culture, virtual employees work experience, and evolution of the next generation Cisco virtual sales talent team. Highly involved with the virtual new hire interview/assessment center process including hosting, role-plays, interviewing, evaluating, and hiring. Create and implement methods and procedures for determining rep progress, team communication, collection and storage of Ignite intelligence, and rep to seat role placement.

San Jose, Ca, Us

Responsibilities of a Virtual Sales Account Manager include all aspects of sales to Commercial/Public Sector accounts including marketing, prospecting and cold-calling, account profiling, pipeline creation, creating product configurations, unsolicited proposals, collaborative engagement of internal and external Cisco partners, virtual support team, and re-sellers.

Marlborough, Ma, Us

Therapeutic Sales Specialist responsibilities include identifying and qualifying potential business through data analysis and customer relationships, customer needs identification, creative problem solving, building existing and creating new customer accounts, educating healthcare providers and patients on product information, disease states, and continued customer follow up and support.

Paris, France, Fr

Senior Sales Representative responsibilities included face to face interaction with customers on a daily basis, educating customers and patients on product portfolio and product resources, building existing and creating new customer accounts, representation of the company and products at healthcare and public relations events, creative problem-solving, analysis of customer and patient data, daily upkeep of customer and company communication, execution of new sales techniques / marketing strategies, and product launches.

Greenville, Nc, Us

Technical Sales responsibilities included customer account management, creating proposals and presentations, contract negotiations, and customer follow up. Duties of Architectural Designer included documentation of existing building conditions, scope definition, programming, schematic design, design development, construction documentation, systems coordination, interior design, cost estimating, presentations, construction administration, and daily project management.

Greenville, Nc, Us

As a college instructor for AutoCAD 101, I developed and taught a curriculum covering the fundamentals of AutoCAD, including 2D drawings, layers, blocks, and annotation tools. I delivered lectures, led hands-on demonstrations, and guided students through practical exercises to build drafting and design skills. I assessed student progress through assignments and exams, provided individualized feedback, and addressed technical issues, fostering a collaborative learning environment.

Bs, Architecture

Master Of Architecture