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A highly successful and seasoned sales professional with a proven track record of driving results across diverse industries, including technology, pharmaceuticals, and entrepreneurship. Extensive experience in sales leadership, customer success, account management, and business development, with a focus on delivering tailored solutions and simplifying complex business models. Known for leading high-performing teams, spearheading strategic initiatives, and consistently exceeding targets while building lasting relationships with clients and partners.Throughout a dynamic career, excelled in change management, innovative marketing, and creating scalable growth strategies. From managing multi-channel teams at Cisco to mentoring emerging talent and launching and selling a thriving business, consistently demonstrated a passion for problem-solving and achieving excellence in every project
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Business Development ManagerCiscoRaleigh, Nc, Us -
Entrepreneur/Franchise Owner Graze CrazeGraze Craze May 2022 - Jun 2024West Palm Beach, Florida, UsAs an entrepreneur, successfully launched, grew, and sold a thriving catering business, Graze Craze, centered on an emerging food trend. Developed comprehensive business plans, including financial projections, market analysis, and strategic growth initiatives tailored to the catering industry. Streamlined operational processes to enhance productivity and reduce costs, while leveraging customer feedback and sales data to identify market trends and opportunities for improvement. Expertise in building relationships with suppliers ensured timely access to high-quality ingredients at competitive prices through effective contract negotiation and logistics management. Spearheaded targeted marketing campaigns across multiple channels, driving customer acquisition and sales growth. -
Renewals Manager Nc Sled , Customer SuccessCisco Apr 2019 - Apr 2022San Jose, Ca, UsLed strategic Key and Select NC and NYC SLED customer account renewals strategies for advanced/support services, technical services, and security in conjunction with multiple cross-functional teams/resources and account teams, with a core focus on the complete customer lifecycle/success track. Responsible for account risk management of on-time renewals, up-sell of advanced and technical services, and growth of multi-year contracts. -
Vpam Manager, Global Virtual Sales & Customer SuccessCisco Feb 2018 - Mar 2019San Jose, Ca, UsManaged six diverse, multi-channel virtual partner account manager teams, covering traditional value-added resellers, global service providers, independent software vendors, national direct integrators, global system integrators, and state & local government and education (SLED). -
Csap Manager, Global Virtual Sales & Customer SuccessCisco Mar 2017 - Jul 2018San Jose, Ca, UsEntrusted to manage, train, and mentor recent college grads located in US, LATAM, and Canada as part of the elite Americas Worldwide Cisco Sales Associates program. This two-year, early-in-career training program accepts only 1% of applicants, and graduates are some of the most sought-after salespeople at Cisco. Developed training strategies to provide Associate Sales Representatives (ASRs) with on-the-job, real-world experience, and ongoing development of their professional sales, leadership, and relationship-building skills so they can be immediately productive in a field sales role. -
Talent Development Manager/OnboardingCisco Mar 2015 - Aug 2017San Jose, Ca, UsCultivate Americas Global Virtual Sales and Customer Success virtual sales talent for multiple customer and partner-facing roles through the Cisco onboarding experience and preparation for role readiness. Responsibilities include mentoring, developing and managing new hires during 11-week comprehensive onboarding/training program. Evaluate and measure individual rep’s accomplishments through strategic observation, weekly 1:1 coaching, and detailed analysis of performance against required core competencies and defined metrics. Create focused coaching plans to address identifiable gaps in performance or potential leadership and growth opportunities. Construct, develop, and manage a modular based adaptable curriculum that incorporates the full customer life cycle and tactical organizational objectives. Collaborate with leadership team and external stakeholders to envision, plan and drive purposeful progression and development of Cisco culture, virtual employees work experience, and evolution of the next generation Cisco virtual sales talent team. Highly involved with the virtual new hire interview/assessment center process including hosting, role-plays, interviewing, evaluating, and hiring. Create and implement methods and procedures for determining rep progress, team communication, collection and storage of Ignite intelligence, and rep to seat role placement. -
Virtual Sales Account ManagerCisco Systems Mar 2012 - 2015San Jose, Ca, UsResponsibilities of a Virtual Sales Account Manager include all aspects of sales to Commercial/Public Sector accounts including marketing, prospecting and cold-calling, account profiling, pipeline creation, creating product configurations, unsolicited proposals, collaborative engagement of internal and external Cisco partners, virtual support team, and re-sellers. -
Therapeutic Sales RepresentativeSunovion Pharmaceuticals Inc. Jul 2011 - Aug 2012Marlborough, Ma, UsTherapeutic Sales Specialist responsibilities include identifying and qualifying potential business through data analysis and customer relationships, customer needs identification, creative problem solving, building existing and creating new customer accounts, educating healthcare providers and patients on product information, disease states, and continued customer follow up and support. -
Senior Pharmaceutical Sales RepresentativeSanofi-Aventis Jun 2005 - Jan 2011Paris, France, FrSenior Sales Representative responsibilities included face to face interaction with customers on a daily basis, educating customers and patients on product portfolio and product resources, building existing and creating new customer accounts, representation of the company and products at healthcare and public relations events, creative problem-solving, analysis of customer and patient data, daily upkeep of customer and company communication, execution of new sales techniques / marketing strategies, and product launches. -
Architectural Designer/Technical SalesThe East Group Sep 2000 - May 2005Greenville, Nc, UsTechnical Sales responsibilities included customer account management, creating proposals and presentations, contract negotiations, and customer follow up. Duties of Architectural Designer included documentation of existing building conditions, scope definition, programming, schematic design, design development, construction documentation, systems coordination, interior design, cost estimating, presentations, construction administration, and daily project management. -
Autocad InstructorEast Carolina University Aug 2002 - Jun 2003Greenville, Nc, UsAs a college instructor for AutoCAD 101, I developed and taught a curriculum covering the fundamentals of AutoCAD, including 2D drawings, layers, blocks, and annotation tools. I delivered lectures, led hands-on demonstrations, and guided students through practical exercises to build drafting and design skills. I assessed student progress through assignments and exams, provided individualized feedback, and addressed technical issues, fostering a collaborative learning environment.
Melissa Richter Skills
Melissa Richter Education Details
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Clemson UniversityArchitecture -
University Of Colorado DenverMaster Of Architecture
Frequently Asked Questions about Melissa Richter
What company does Melissa Richter work for?
Melissa Richter works for Cisco
What is Melissa Richter's role at the current company?
Melissa Richter's current role is Business Development Manager.
What is Melissa Richter's email address?
Melissa Richter's email address is mr****@****sco.com
What is Melissa Richter's direct phone number?
Melissa Richter's direct phone number is +125234*****
What schools did Melissa Richter attend?
Melissa Richter attended Clemson University, University Of Colorado Denver.
What skills is Melissa Richter known for?
Melissa Richter has skills like It Sales, Sales, Product Launch, Sales Operations, Selling, Cross Functional Team Leadership, Account Management, Sales Presentations, Pharmaceutical Sales, Salesforce.com, Sales Management, Business Development.
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