Melissa Ritchie Email & Phone Number

In my role, I support the mission of the ESU Foundation by developing relationships with our alumni and friends, keeping them connected to ESU in meaningful ways and helping them make a difference. I love meeting with and getting to know all our wonderful members of the ESU Warrior family. My greatest joy is helping individuals connect their dreams, interests and passions back to campus via philanthropic support, legacy planning, mentorship and inspiration!

• Prepare loan documentation for new commercial loans for a variety of collateral instruments and business types.• Review month end sales and closing reports for accuracy and submit to Board of Directors• Reconcile and submit billing invoices for various loan processing costs. Work with outside vendors as required.• Assist in training new employees with various job tasks• Execute quarterly quality control scrubs and special projects as assigned

• Update daily and weekly index rates in various computer programs for use throughout the bank.• Process loan documentation for dentists throughout the United States and answer any pertinent loan questions as needed.• Discuss various issues with loan officers and appraisers as required with respect to collateral instruments.• Prepare documentation for loan Change in Terms and recalculate payment streams and other loan variables as required

- Processed mortgage and consumer loans. - Maintained strict confidentiality and oversee quality control on all paperwork includingcommitment letters, closing documents and loan figures. - Proposed marketing ideas to management to assist with generating new business and achieving lending goals.- Served as scheduling liaison between customers and closing agents. - Reviewed all documents and processes including: HUD's and appraisals/lien searches. -… Show more - Processed mortgage and consumer loans. - Maintained strict confidentiality and oversee quality control on all paperwork includingcommitment letters, closing documents and loan figures. - Proposed marketing ideas to management to assist with generating new business and achieving lending goals.- Served as scheduling liaison between customers and closing agents. - Reviewed all documents and processes including: HUD's and appraisals/lien searches. - Discussed pertinent issues with underwriters and engage customers as needed to answer questions.- Assisted loan processing manager with branch-wide employee training on consumer loandocuments and software for loans.- Periodically updated ESSA consumer loan training manual with screenshots and directionsregarding loan processing and closing processes.- Performed quality control checks on over 100 closed files and updated high price mortgageinfo QC as needed.Cramer, Swetz, and McManus, P.C. - Attorneys at Law Show less

- Provided administrative support to a staff of seven attorneys and eight plus supportstaff in a variety of legal practice areas.- Answered busy multi-line phone, took detailed messages & referred calls to appropriatedepartments. - Performed client intake, confirmed appointments and made calls to clients as required.- Assisted with posting client billing costs to files, maintained and updated contactinformation for fifteen hundred plus… Show more - Provided administrative support to a staff of seven attorneys and eight plus supportstaff in a variety of legal practice areas.- Answered busy multi-line phone, took detailed messages & referred calls to appropriatedepartments. - Performed client intake, confirmed appointments and made calls to clients as required.- Assisted with posting client billing costs to files, maintained and updated contactinformation for fifteen hundred plus clients, performed conflict checks and opened/closed files. - Assisted with mailings, delivered time-sensitive materials to departments andproofread legal documents. - Maintained confidentiality with respect to privileged documents and information. - Created/maintained tracking system for client referrals for marketing and advertisingpurposes. - Trained staff members on office technology and computer programs.- Created checklists for use with closings and business purchases. Show less

- Researched product trends and competitor strategies. - Assisted with copywriting and proofreading ads for promotional mailings.- Maintained and monitored inventory and assisted with cost reconciliation and productpricing. - Assisted with seeking out new clients for sales.- Created marketing collateral and campaigns (direct mail) to art collectors, CEO's andtarget businesses.- Wrote sales copy for products sold on Ebay that met or exceeded proposed… Show more - Researched product trends and competitor strategies. - Assisted with copywriting and proofreading ads for promotional mailings.- Maintained and monitored inventory and assisted with cost reconciliation and productpricing. - Assisted with seeking out new clients for sales.- Created marketing collateral and campaigns (direct mail) to art collectors, CEO's andtarget businesses.- Wrote sales copy for products sold on Ebay that met or exceeded proposed sales goals. Show less

Masters Degree, Communications ( In Progress)

Bachelor Of Arts, Psychology