Melissa Rivera Email & Phone Number

Kendall, Florida, United States

-Oversee the entire marketing strategy for the practice.-Work in conjunction with Dr. Altman and his team, as well as the corporate marketing team.

Miami, Florida, United States

Create and maintain written and visual content for social media platforms. Create and implement social media campaigns, plans, and strategies to build brand awareness. Oversee the day-to-day management of campaigns and ensure brand consistency.

Miami, Florida, United States

Delivered effective customer service and administrative support during busy hours, handling customer intake of 100+ daily. Answer phones, streamline calls, and schedule appointments/medical consultations for 500+ patients weekly. Contributed to the implementation of a new system that assured every patient had transportation arranged to and from every appointment, increasing office efficiency by 70%.

Miami, Florida, United States

Reviewed and input client information into multiple company databases, entered 1,000+ records per day. Flagged accounts missing or needing additional information. Stepped in to assist clients in scheduling visits, including follow up and reminder calls during periods of low staff.

Master Of Science - Ms, Marketing

Bachelor Of Arts - Ba, Organizational Communication, General

Activities and Societies: Student Programming Council