Melissa Roberto work email
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*Social talents accrued in maintaining productive and healthy staff*Analytical skills for maintaining profitable inventory levels*Creation of enticing window and floor merchandise displays*Significant experience in the evolution and revision of store layouts*Communication skills gained by managing numerous employees with different levels of experience & backgrounds. Development of situational leadership/coaching*Interpersonal skills that I have used to train productive and motivated teams.Specialties: customer service, delivery, fashion, general management, inventory management, management, meeting facilitation, merchandising, microsoft office, microsoft windows, microsoft works, payroll processing, policy analysis, quality control, recruiting, sales,
Hitching Post Pet Services Llc
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Business OwnerHitching Post Pet Services Llc Nov 2016 - PresentMiami/Fort Lauderdale Area
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Store ManagerBanyan Air Service May 2015 - Apr 2016•Train 10+ team members on products, interact and build relationships with FXE base customers in order to deliver exceptional customer service•Responsible for purchasing, pricing, promotion and display of store merchandise with the use of systems to reorder and label products.•Oversee the recruiting, training and scheduling or teammates to achieve the store goals and be profitable based on the store budget •Establish individual goals, sales objectives and accountability with each teammate in order for them to excel in each position•Over last 10 months able to maintain control of inventory control and reduce shrinkage by min of $1000 a month•Work with vendors and have knowledge of competition to set pricing schedules for stock items, listing price, sale prices and discounts•Operational duties including keeping all performance reviews current, marketing and social media responsibilities and creating a new hire training manual along with current SOP manual for the Pilot Shop -
General ManagerCache Sep 2012 - Apr 2015Sawgrass Outlet• Responsible for 5th largest volume in company. 2014-2015 grew business over $700,000. Largest annual sales of the store to date• Proven financial success by coaching and motivating teams to drive sales and increase profitability within own store and within district. Increased AUR from $28 to $40 and ADS +21%• Responsible for newest company’s initiative working directly with Director of Operations and DM: opening and training new outlet teams for the district, launching four new outlets in California, Texas, Louisiana and New Jersey .Implemented new strategies included planning and allocation, training and development ,new outlet opening guide and checklist, train the trainer and creation of Outlet meeting materials • Network, recruit, assess, hire and develop top talent for my store and the district. Developed 2 internal candidates for store manager positions within district. Promoted 2 internal candidates to key leadership roles within store• Communicate with RVP’s and corporate to resolve issues, share ideas that will continue to improve the success of organization• District Manager in training, point person for Outlet and Retail District while DM out of the business, leader among leaders and ongoing mentor for peers• District payroll and scheduling trainer – Assisted stores with implementation of new scheduling program and with maintenance of payroll compliance for 5 stores•Execute operational objectives related to payroll, merchandising and shrink reduction. Consistently obtained lowest shrink results since taking over store -
Customer Experience ManagerVictoria'S Secret May 2011 - Aug 2012Pembroke Pines• Responsible for the overall customer experience for 10 million dollar store. In charge of training, recruiting and product education. Categories include Pink, Lingerie and Beauty• Achieving and exceeding target sales goals and fulfilling expectations for key performance indicators.• Compliance on all store operations procedures, including payroll and shrink reduction. -
Store ManagerAnn Taylor Loft Jul 2009 - Mar 2011District training manager, Performance coach for Region, point person for district, Area Manager with Multi- store operations.•Coach & council staff to achieve and exceed sales•Promoted 2 assistant managers to higher volume store. Including the succession plan for existing store•Participated in 2 new store openings as a visual and operational coordinator.•Recruited and trained all employees in customer service, store policies, and up selling strategies, along with assisting DM with training new hires including SM’s on location and traveling to different locations.•Visual Flagship location for South East District -
Store ManagerWhite House Black Market Aug 2008 - Jul 20091.5 million Store for premier women’s fashion apparel•Consistently achieved shortage goals on an annual basis•Trained and recruited store associates in company policy and sales techniques•Created attractive store window and floor displays•Ensured payroll and shrink expense goals achieved each month -
Store ManagerBath & Body Works Sep 2001 - Aug 2008Joined Bath & Body Works as Associate Store Manager in large Wellington location. Selected to open a new “concept” store in Wellington including design, recruitment, and merchandising. Perform all managerial duties. Promoted to Shop director in Boynton Beach A volume store. Promoted to district training and operational manager. Promoted to $3 million “Flagship” store in Wellington location. Perform all General Manager responsibilities, including establishing relationship with outside vendors that supply store with product and training.•Responsibilities, including establishing relationship with outside vendors that supply store with product and training. Ranking within company was the top 10 flagship stores -
Store ManagerJ.Crew Sep 1998 - Mar 2001Responsible for all aspects of operation for $6 million apparel store in an exclusive location: •Created and arranged all merchandise displays•Recruited and trained all employees in customer service, store policies, and up selling strategies•Consistently met or exceeded sales goals•Development of store sales goals, recruitment and training of employees, and liaison with corporate office for employee/ store requirements.
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Store Manager/ Associate Store ManagerGapkids Jun 1996 - Sep 1999Management responsibilities for day-to-day operation of children's apparel store including: *ensured payroll and shrink expense goals achieved each month *trained and recruited store associates in company policy and sales techniques *created attractive store window and floor displays *development of store sales goals, recruitment and training of employees, and liaison with corporate office for employee/ store requirements.
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Store ManagerThe Body Shop May 1994 - Mar 1996Responsible for daily operation:•Ordered merchandise from headquarters and vendor •recruited, trained, supervised, and scheduled 8-10 employees•Inventory and shrink control; payroll processing, created displays for products, and reported directly to Franchisee.•Confirmed sales orders including quantity & delivery dates
Melissa Roberto Skills
Melissa Roberto Education Details
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Southern Ct State UniversityPsychology
Frequently Asked Questions about Melissa Roberto
What company does Melissa Roberto work for?
Melissa Roberto works for Hitching Post Pet Services Llc
What is Melissa Roberto's role at the current company?
Melissa Roberto's current role is Business owner of Hitching Post Pet Services LLC.
What is Melissa Roberto's email address?
Melissa Roberto's email address is ro****@****aol.com
What is Melissa Roberto's direct phone number?
Melissa Roberto's direct phone number is +156190*****
What schools did Melissa Roberto attend?
Melissa Roberto attended Southern Ct State University.
What are some of Melissa Roberto's interests?
Melissa Roberto has interest in Animal Welfare.
What skills is Melissa Roberto known for?
Melissa Roberto has skills like Merchandising, Store Management, Retail, Inventory Management, Leadership, Apparel, Training, Visual Merchandising, Loss Prevention, Employee Training, Customer Service, Recruiting.
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2hallmarkhealth.org, hallmarkhealth.org
1 +178139XXXXX
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Melissa Roberto
Diversionary Services Coordinator For The Town Of Trumbull, Dedicated Juvenile Justice Professional.Bridgeport, Ct1trumbull-ct.gov -
Melissa Roberto
United States -
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