Melissa Robinson Email & Phone Number

Lexington, Ky, Us

United States

Lexington, Kentucky Area

• Manages operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures.• Warehousing receiving, storage and shipping. Utilizes specialized programs designed for customers while focusing on securing, storing, and shipping product. Managing inventories, and exposure to loss, damage, and theft of controlled substances. • Takes online orders, from entry to live (Real Time) GPS tracking, covers deliveries- from start to finish from generating runs, pay amounts, adding proof of delivery and customer notification. • Highly trained on security, location is alarmed and surveillance systems that are monitored at the branch level. Able to execute emergency procedures to ensure the safety of products and employees.• DOT Medical card holder, TSA Certified, and is able to drive 26ft box truck, use electric pallet jacks and manual pallet jacks. • Ensures Product/Pharmaceuticals are sorted with high accuracy, also checked and verified. Ensures vehicles are loaded and unloaded, 5 and sealed until they reach their destination.• Handles UPS and other client part pulls for delivery and uses online computer systems to track and add proof of delivery of product. • Trouble shoots route issues, optimizes route processes, Coaches and trains team on safety, performance, routes and electronic logs.

Lexington, Kentucky Area

Reviews material inventory cards, product and tracking system. Follows DEA requirements, moves materials for production. Warehouse management and organizing. Uses Fork lift, pallet stacker and Pallet wrapping machine. Assists with international shipping of Pharmaceuticals. Filing, Reviewing Quarantining, Releasing of materials.

On-time and safe delivery of bank pouches, biomedics, and other sensitive deliveries.

Responsible for cash management, and routine paperwork, and re-stocking retail merchandise.Maintains scheduling for lunches, breaks and register lines. Provides training for new procedures used in Wal-Mart. Responsible for supervisor overrides and customer relations. Reliably manage, interview, train, and motivate team of 40+ cashiers, people greeters, stock clerks and service desk representatives, and completing performance evaluations, register audits and performance coaching.In charge of pet department sales averaging over a million dollars a year in sales.Handled ordering for department, featuring high performance items, and tracking progress on items.Supervises a team of two sales associates.Reliably handles all price changes, clearance items, and maintains item placement.Maintains accurate and precise inventory control.Increased sales in pet department 39%.

Reliably manage, hire, train, and motivate team of 4 hairstylists and 2 receptionists including scheduling, setting goals, tracking performance statistics, and coaching.Increased store productivity 33% by focusing on positive customer service and generating traffic into the store through coupon distribution and sidewalk banners. Responsible for cash management, bank deposits, and routine paperwork, as well as ordering, pricing, and re-stocking retail merchandise. Interface regularly with storeowners and ensure store operations and cleanliness are maintained for state board inspections and Sports Clips quality inspections. Strong individual performer as well with store's highest level of retail & service sales, client count, and percentage of advanced services sold (MVP & Triple Play).

Responsible for in processing of soldiers, NCO Evaluation Reports, administrative paperwork, and ROTC instruction duties as assigned. Trained hundreds of soldiers in mine field crossing for Field Leadership Reaction Course.Provided additional training courses on 9mm weaponry and land navigation.

Significantly improved the local BOSS program by increasing soldier participation, regaining command support, creating a Standard Operating Procedure policy, and developing a new website.Managed unit fund requests and reports, ran program meetings, and handled complaints relating to quality of life, barracks, and chain of command issues. Led effort to raise nearly $9,000 in funds (the highest amount in five years) and contributed over 200 hours of volunteer work while supervising all other volunteer work. Planned, organized, and hosted a recreational trip to California for over 100 soldiers.

Specialized as an awards clerk responsible for processing, designing, and preparing awards for presentation. Also trained as an academic evaluation report clerk. Reliably handled all administrative work that came into the Orderly Room along with customer services duties. Responsible for processing personnel forms, tracking military orders, and completing daily status reports.

Performed memorial service duties for military funerals in Arizona and California. Rifleman, cannon loader, and flag bearer for retirement ceremonies and other military functions.

Responsible for various office duties including data entry, form processing, & filing. Received two merit awards and one special recognition award in recruitment.

Bachelor Of Science (B.S.), Intergrated Strategic Communications

Activities and Societies: National Student Advertising Competition.Direct Marketing, PR, Media Planning, Database Research. All rolled up.

Assoc. Of Art And Science, Buisness/Marketing

Associate of Arts and Associate of Science

Diploma, Cosmetology And Esthetics

Licensed Cosmetologist (received cosmetology diploma and state license in November, 2005) Successfully completed 1500-hour curriculum.