Melissa Roy Email & Phone Number

Toronto, ON, Canada

Toronto, Canada Area

• Support the North America (NA) region & professional development (PD) for lawyers at the regional, local office, and practice group levels
• Support PD Managers by coordinating logistics for in-person and virtual training courses and webinars (e.g., coordinate refreshments, room set-up, IT, course materials; track training attendance records, etc.)
• Oversee CLE administration in collaboration with CLE Admin Team and NA PD and Training Manager (e.g., review and submit CLE Applications, distribute and track CLE attendance forms, field CLE inquiries, etc.); assemble.
• Maintain files in shared team folder, maintaining consistent naming conventions
• Assist with the regional Mentoring program administration, including trackingmentor/mentee pairs and reimbursements
• Collaborate with NA PD team on creation, maintenance, and continuous improvement of internal PD website, communication vehicles (PD Weekly), PD calendar, e-learning, and other training resources

4955 Walker Road Windsor, ON N9A 6J3

• Promotional Activities (advertising, placement of advertising, including determination of appropriate media, development of sales literature, maintenance of photographic history of projects, web site maintenance.
• Maintain corporate brochures for use by sales team.
• Assemble proposals for sales team as needed.
• Maintain database of corporate information
• Maintain Association Memberships for PCI, CPCI
• Facilitate company sponsorships and charitable donations to various firms and agencies as directed by Senior Management.

Patillo Road Tecumseh, ON

• Calculated and input payroll for over 80 employees
• Created and processed Invoices, Sales Orders, Shop Orders and Packing Slips in programs; Sage and M1
• Recorded office expenditures and managed budget in Microsoft Excel
• The main point of communication with staff and vendors and handled inquiries and complaints
• Created U.S Customs paperwork for over the border deliveries
• Answered over 10 phone lines, transferred and logged calls for the Vice President

Chatham, ON

• Maintained social media platforms (Facebook, Twitter, Instagram, etc.)
• Planned, coordinated and executed promotional events
• Maintained three different radio websites
• Set up and teared down off all Live broadcasts and events
• Reported with live cut-ins on weekend events on-air
• Created marketing proposals and materials for three different radio stations

Windsor, ON

• Maintained social media platforms (Facebook, Twitter, Pinterest, Instagram, Flickr, Tumblr, etc.)
• Planned and coordinated promotional events
• Maintained dealership websites
• Conducted research to apply to the market
• Worked, sold and coordinated car deliveries for a wide customer base
• Managed the Dealership Leasing Portfolio

Toronto, ON

• Mantained social media platforms (facebook, twitter, pintrest, tumblr, instagram, flickr, etc.)
• Planned and coordinated promotional and marketing events
• Managed and coordinated all marketing, advertising and promotional staff and activities
• Conducted market research to determine market requirements for existing and future products
• Analysis of customer research, current market conditions and competitor information
• Developed and implemented marketing plans and projects for new and existing products

Toronto, ON

• Provided a high level of customer service to internal/external stakeholders
• Provided full-cycle project assistance to the Retail Manager and other department staff with all phases of Retail projects including assisting with; design, manufacturing, installation and after sales service
• Prepared accurate sales reports outlining progress on a weekly basis
• Prepared documents in an administrative capacity such as invoices and contracts
• Ensure customer service standards are maintained and client’s needs are satisfied
• Build and foster relationships with suppliers as required and develop strong, long-term strategic relationships with clients

Toronto, ON

• Prepared promotional proposals for the sales department
• Scheduled and coordinated interviews and talent appearances
• Coordinated and scheduled meetings and boardroom bookings ensuring appropriate setup
• Prepared documents in an administrative capacity for event recaps to track results
• Oversaw newspaper, billboards and TV creative and sought opportunities for business
• Liaised and recorded meeting minutes with General Manager, Program Directors, sales departments and record labels

Toronto, ON

• Answered general phone inquiries in a professional and courteous manner
• Scheduled, contacted and followed up with prospective contest winners as per Rules and Regulations
• Created and deployed email notifications and direct mailing
• Provided administrative support to management and other promotional departments

Mississauga, ON

• Managed high end client accounts, replying to daily emails and providing hourly updates on order requests and inquiries
• Ordered card stock, office supplies and working closely with UPS/Canada Post for daily pick ups when inventory is low
• Completed daily administration duties such as filing, maintaining and updating client files

Windsor, ON

• Completed weekly vendor releases, paper work and organization of files
• Assisted the buyers with purchase orders, dealing with clients, production, etc.
• Created new part numbers and ordered stock for multiple plants
• Maintained WSIB/Insurance Reports and all relevant details for company cars
• Provided supplier ratings on their service

Windsor, ON

• Prepared the schedule for a staff of 21 employees and completed paperwork, payroll and statistical figures on a weekly basis
• Participated in conference calls with District and Store Managers to analyze current sales and promotions

Windsor, ON

• Performed promotional event wrap-ups for station sponsors
• Provided coverage for the Call Screener for the Lynn Martin Show and reception
• Booked sponsorships and prepared in-kind sponsorship packages for non-profit organizations
• Maintained and updated event files in an organized fashion
• Engaged and interacted with the listeners and contact prize winners over the phone
• Created and booked new designs for promotional equipment, billboards and print ads

Diploma, Journalism, Graduated

Diploma, Law And Security, Graduated