Melissa Ruelas

Melissa Ruelas Email and Phone Number

Blue Shield of California @ Blue Shield of California
oakland, california, united states
Melissa Ruelas's Location
Sacramento, California, United States, United States
Melissa Ruelas's Contact Details

Melissa Ruelas work email

Melissa Ruelas personal email

n/a
About Melissa Ruelas

Customer Service Concierge Advanced CCAST Team. Work with covered members and covered CCA to resolve billing and eligibility issues. Act as Subject Matter Expert for IFP, with the most complex cases, claims and eligibility errors. Experienced Tax Technician with a demonstrated history of working in the government administration industry. Strong accounting professional skilled in Tax Preparation, Microsoft Word, Government, Tax Accounting, and Income Tax.

Melissa Ruelas's Current Company Details
Blue Shield of California

Blue Shield Of California

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Blue Shield of California
oakland, california, united states
Employees:
6213
Melissa Ruelas Work Experience Details
  • Blue Shield Of California
    Customer Service Concierge Advanced Ccast Team
    Blue Shield Of California Apr 2021 - Present
    El Dorado Hills, California, United States
    • Diagnosing and correcting complicated errors on medical insurance policies.• Mentor for several Representatives. • Proficient in eligibility, benefits, and billing, where I was responsible for quoting these to members while taking inbound calls.
    View
  • Select Staffing
    Outbound Call Center
    Select Staffing Jul 2020 - Present
    Sacramento, California, United States
    Make outbound calls both manually and on autodialer on different projects surveys. Always had to verify was speaking to the person the survey was for, and disposition the call correctly for the political survey. During a 5-6 hour shift not uncommon to have made 500 outbound calls.
    View
  • State Of California
    Customer Service Specialist
    State Of California Nov 2009 - Dec 2019
    Sacramento, California, United States
    Explain taxes to tax professionals & attorneys on inbound calls in call center. Make payment arrangements as needed per guidelines & gave estimate payment information so they could file tax returns.
    View
  • Lc Communications
    Accounts Receivable Specialist
    Lc Communications Feb 2009 - Oct 2010
    Rocklin, California, United States
    Developed client relationships & verified that all labor and equipment was paid for timely. If not demand payment per procedures. Made sure all return authorizations were returned timely for payment. Kept up with changes to the billing rules and advised owners of any changes so we could make changes as needed so there was no loss of income. Made sure dispatch closed all jobs properly and they were commented. Wrote training manuals for receiving, dispatch, and accounts receivable.

Melissa Ruelas Skills

Auditing Time Management Microsoft Excel Accounts Payable Government Tax Microsoft Word Income Tax Powerpoint Tax Preparation General Ledger Use Tax Tax Research Accounting Tax Accounting

Melissa Ruelas Education Details

Frequently Asked Questions about Melissa Ruelas

What company does Melissa Ruelas work for?

Melissa Ruelas works for Blue Shield Of California

What is Melissa Ruelas's role at the current company?

Melissa Ruelas's current role is Blue Shield of California.

What is Melissa Ruelas's email address?

Melissa Ruelas's email address is me****@****dca.com

What schools did Melissa Ruelas attend?

Melissa Ruelas attended University Of Phoenix, University Of Phoenix.

What skills is Melissa Ruelas known for?

Melissa Ruelas has skills like Auditing, Time Management, Microsoft Excel, Accounts Payable, Government, Tax, Microsoft Word, Income Tax, Powerpoint, Tax Preparation, General Ledger, Use Tax.

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