* Support customers in seamlessly integrated, mission critical Computer Aided Dispatch system for small and mid sized municipalities, counties, consolidated communication centers, regional centers and universities.* Quality assured Image Viewer tool, Mobile Field Reporting input fields, Search field for Call For Service records, and an agency's Unit recommendation configuration * Composed SAP Crystal Reports for statistical analysis, civil process documents, budgets, and property inventory * Upgraded customer systems to new mainline software releases

* Utilize extensive Bluetooth knowledge, increasing the number of bug found in Bluetooth accessories and different Motorola mobile phones* Executed non-invasive portable battery test, ensuring requirement limits reached for longer battery life and quicker charging capabilities on multiple products* Devised and implemented new product development instructional steps and chemical security measures, applying to mobile phone screens and making available for third party vendors* Final Quality Engineer for moto x mobiles, 1100+ AT&T and Verizon Wireless mobiles as part of the "Made in the USA" campaign* Revised Bluetooth product requirements and test cases for quality, ensuring 10-100 times less rework in SDLC* Tracked deliverables and reported testing in weekly new product development meetings for a Bluetooth wireless speaker with Motorola, Sol Republic and Japanese manufacturer* Fostered cross functional team communication in Bluetooth ecosystem testing (Motorola Bluetooth accessories, Motorola mobile phones and Motorola Android wearables)

* Performed daily executions of a GSM, 3G UMTS, 4G LTE suite, certifying 99.9% availability and stability, in various live and simulated mobile phone RF environments* Created test simulation software, enhancing functionality for new testing hardware to be remotely configured* Reduced test cycle times with automated tools on a $50,000 cost saving Green Belt project, resulting in publishing and establishment of new standard of manual test time procedure* Generated weekly reports while testing 4G LTE on AT&T Motorola Atrix mobile, confirming data download speed requirements and re-connectivity of dropped data links using Perl and Python* Led and trained test group on techniques for troubleshooting and configuring numerous mobile operating systems using proprietary mobile tools* Conducted Mesh testing in multiple topologies (WLAN, LAN, LTE) on Android mobile* Team lead on MOS audio quality testing for Motorola mobiles, providing cost savings of $2,000 per test, $10,000 per mobile* Operated in-house test facility using Asterisk PBX for SMS and audio quality testing, expanded capabilities that reduced overhead expense by $12,000 per month

* Network infrastructure engineer, responsible for N to N+1 system upgrade and CDMA call processing testing for Japan and Domestic markets, and maximizing voice and data performance results* Wrote test cases to execute Infrastructure System Testing and 1X MCC Feature Testing* Integrated Sprient SmartBits tool into LAN-WAN configuration to validate 24 hour call loads