Contractor: Aug 2017 - Nov 2019Employee: Dec 2019 - presentInitially created a library of 14 food safety sector courses for Alchemy Academy which was the spring board for what is now Zosi Learning, collaborating remotely with a small, but mighty, team locally and internationally in the areas of design, project management, subject matter experts, marketing and LMSThe Alchemy Academy is a library of video-based online courses, with a mix of knowledge checks, final exams, SME video instruction, voice over talent narration, and interactions. On-site studio experience, working closely with SME's to finalize curriculum, organize elements be filmed, post-recording edits and finalizing content More recently as part of Creative Team developing food safety sector courses, along with partner courses in the areas of food safety, Kosher foods, workplace safety and food safety cultureTechnical troubleshooting of courses in LMS, working in partnership with LMS Lead and engineers to ensure courses and exams work as intended and with best learner experience, creating test files and logsManage course projects at instructional design level, build storyboards, content outlines, interactions and exams in Articulate Storyline 360 and Rise 360, facilitate Alpha and Beta reviews, apply edits based on review feedback, publish scorms to LMSRe-authored a library of courses (80+) and course resources with international team for Zosi Learning platform, including recreating LMS-housed content into SCORM content using Storyline and Rise, troubleshooting issues, partnering with designers to create platform-based Storyline templates for examsTrain teammates on instructional design processes and Articulate StorylineCollaborate with marketing peers on wording, language and visual elements of courses for our course landing pagesProven agility to jump into projects mid-stream to assist fellow instructional designer courseware efforts

Worked across multiple teams and levels to support our learning and development efforts: HQ (Korea), HRM, technical training team, leaders, engineers, technicians, administrators, IT, shared support groups and new hires. Managed Tuition Reimbursement program and tracking.LMS administrator: uploaded class schedules, updated enrollments, pulled reports and delivered metrics via PowerPoint/Excel, answered learner questions, provided training program site wide communications, aligned with technical training team, HRM and HQ on training, roll out dates, reporting and marketing, team support and reporting, communicated up urgent issuesVendor program manager for onsite American Management Association leadership classes, ACC grant funded leadership classes: scheduled trainings, marketed to target audience, pulled and analyzed progress reports, coordinated onsite vendor access for classes, addressed issues, aligned with leadership training manager, processed vendor invoicing, room set up, and materials coordinationComputer based training designer/project manager for compliance and HR trainings with quick turnaround deadlines: collaborated with SME, edited and proofread content, training KPI report coordinator

Administrative support of 2-4 recruiters, created recruiter assistant job aid, writing intensive role drafted offer letters, transcribed reference check calls, coordinated background check reviews

Onsite and work from home project coordinator as a vendor on the Microsoft account, collaborated with a team of project managers, designers and other coordinators to address Microsoft’s growth, assisted with space planning: head count updates, floor plans, new office build outs, data support upgradesCreated HR Business Division SharePoint site and trained end users, presented weekly on status updates of team projects, created space maps, created/distributed weekly newsletter regarding space updates to team’s business division

Onsite property admin on Bank of America account downtown Corpus Christi, TX, assisted with lease revisions, invoicing, vendor communications, receptionist dutiesManaged support team of security guards, janitorial and maintenance staff