Develop and direct all human capital strategies across twelve states in the US and two Canadian provinces in alignment with business strategies and operational excellence. Report to CEO and serve as member of Executive Team. Grow and lead a team of seven HR professionals. Collaborate with executive leadership aligning talent management strategies and organizational initiatives. • Develop Diversity and Inclusion strategies and initiatives promoting a positive culture, including offering training and education for employees, partnering with external organizations to further DEI efforts, redesigning benefits offerings to address specific DEI needs and promoting DEI to a company priority.• Created and implemented talent acquisition strategy to support high volume ebbs and flows in staffing needs, established strategic staffing partnerships in US, CA, UK and Trinidad and Tobago to leverage business growth initiatives, creating a greater efficiency and increased bottom line to business segment operations.• Implemented strategies for performance management including performance evaluation process tied to department and organizational goals, talent review and succession planning leading to identification of top talent, fostering employee skills and leadership growth.• Redesigned new hire onboarding and training strategy for all staff, incorporating digital training platforms, full scope insurance product training, mentoring program and cross training initiatives that optimize operations and create increased job satisfaction and proficiency.• Collaborate with executive partners to establish organizational strategic plan whereby aligning talent strategies and metrics to support desired outcomes.• Thought partner with authentic collaborative leadership skills that supports the executive and management teams in analyzing issues and recommending solutions. Ability to provide high-level perspective, understand business and people dynamics, and give practical assistance.

As the Human Resources Manager, I directed the human resources team to execute all functions of company human resources. In my time in this role, I launched a variety of strategic improvement projects, including developing a new recruiting strategy, employee relations, and compensation and benefits including the oversight of payroll.A special accomplishment in this role was...• Directed implementation of new human resources and payroll platform, leading to greater ability to track, develop report, and analyze human resource activities such as talent acquisition, compensation and benefits, and talent management.

Built the entire human resources function and strategy from the ground up. Acted as business partner and organizer with organization’s eight shareholders to discuss, improve, and implement business and people objectives within 10 businesses. Conducted recruitment, sourcing, interviewing, and hiring for employees across all business entities. Monitored compliance for compensation, benefits, payroll procedures, and special exemptions and laws. Directed Safety Team to coordinate all annual trainings for OSHA, including quarterly classes and reviews. Ensured compliance with ACA, including review of benefit plans and documentation. Responded to and resolved employee relation issues. • Streamlined payroll processing and human resources operations through implementation of ADP payroll and human resources platform. • Authored and facilitated onboarding program for new hires, focused on building foundational knowledge to succeed within company. • Developed performance management strategies across companies, establishing standards related to employee goal setting, coaching, and recognition. • Organized and led the annual Strategic Planning process.• Attracted and secured relationships with schools and non-profits to develop new pipelines to attract quality talent.

In this role, I recruited, interviewed, and mentored employees through an individualized approach to help promote professional development and achievement of individual goals. To be effective in my role, I also engaged with potential employers to market employees unique skill sets to secure effective matches for all involved parties.A special contribution was...• Served as HR Business Partner to companies to develop tailored and innovative employment solutions, including writing job descriptions, facilitating performance evaluations, and sharing up-to-date employment economic data.

Human Resources Generalist experienceRetail Management experience