Melissa Schutter Email & Phone Number

Accomplished customer-centric project manager, solutions provider, and B2B sales professional leveraging over 25 years of inside sales and customer service experience driving new business development within the commercial and industrial lighting industry. Creative problem solver and relationship manager with proven ability to improve and drive results that create value in times of constant change.CAREER RESULTSBusiness DevelopmentSpearheaded $700K/Y in new revenue and $2M in national commercial and hospitality lighting accounts within 2018. Exceeded new business account development goals and consecutively increased profitably by 20% - 30% YOY. Launched strategic plan to identify, engage, and onboard new clients representing 250+ lighting manufactures across the architectural, commercial, residential, custom design, and control systems industries. Consultative SalesDeveloped personalized commercial lighting solutions for business owners based on consultative solution selling and relationship building. Serviced 10+ industries including: Architectural Firms; Designers; Contractors; Hotels; Hospitals; Breweries; Property Management Companies; Restaurants;Retail Stores; Warehouses; and Religious Institutions in the achievement of design, functionality, code, and budgetary goals.Project Management & LogisticsLead Specification, Quotes, & Sales. Monitored communications, workflow, and inventory management between internal departments, vendors, and clients from initial consultation through project completion. Drove optimal customer service while minimizing logistics costs through management and implementation of program initiatives. Maintained communication; followed up with client to ensure post-project satisfaction.RFP’s/RFQ’sDeveloped and executed time sensitive RFP’s/RFQ’s to drive sales.Prepared and analyzed forecasting / budgeting reports. Awarded national projects with contracts exceeding $2.5M.Key Verticals & Major Clients:Breweries; Hospitals;Hotels; Property Management Companies; Restaurants; Retail; Warehouses; and Religious Institutions. Selected clients include: Chick-fil-A; Massage Envy; LED Source; Brandywine Senior Care; US Construction, Indoff, DKNY, Marriott, Ann Taylor, and KFCs.Software: Microsoft Office SuiteGoogle Suite; Apple Numbers; Apple Pages; Apple Keynotes; Adobe Acrobat; Microsoft Windows X; MacOS X. Excellent computer anddata entry skills.

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  Rutgers University - Camden

  Marketing