As the front office assistant, you are the most visible, so must be cheerful, competent and professional while attending to all your clients needs. Upload and edit listings for agents in MLS, a national database, including photos and supplements. Audit paperwork to ensure proper documentation for all files. Handle multiple programs at once including the VoIP telephone system MLS, Skylope and ShowingTime. Follow through on all communications via email, voice mail or written message. Assist any clients with any and all office equipment as needed including computers, printers, binding machines and fax. Handle all incoming and outgoing mail, UPS & FedEx. Ensure proper ordering and inventory of office and agent supplies. Address all agents and clients individually to ensure their satisfaction.

Oversaw the entire store, including, hiring, training, counseling and termination. Responsible for the safety and security of the store and it's employees, so the importance of cash handling was coached daily. Trained and monitored the staff on the importance of proper food handling, cooking, rotation and overall cleanliness to comply with the state and local health departments to prevent food-borne illness. Worked with vendors and handled ordering for the entire store. Managed daily sales and bookkeeping, labor, scheduling, promotions and more in a fast upbeat enviroment.