Melissa Servi Email & Phone Number

Green Bay, Wisconsin Area

Research and develop recommendations for modifications to benefit plan design, policies & processes. Administer Health & Welfare benefit programs to include Health, Dental, Vision and Life Insurance Plans, Health Savings Account, Flexible Spending, FMLA, STD, LTD, etc., Analyze and provide reports related to internal budgets, costs and trends in company benefit plans as well as external survey data to benchmark the company’s position within retail markets. Assist in the collection of data and related paperwork required for completion of annual non-discrimination testing, audits, 1095 C’s, and 5500 filings. Assist with the annual Open Enrollment process by preparing and assembling rate sheets, benefit comparisons, memos, presentations, and forms.

Green Bay, Wisconsin Area

Supported the recruiting process for corporate and retail health including screening candidates, Increased awareness of Shopko via social media, Reached out to passive candidates using multiple platforms for hard to fill positions, & Coordinated all campus recruiting events

Chicago, Il

Provided logistical and content support around HR priorities, including but not limited to recruiting, career pathing, employee engagement, and training and development initiatives. key responsibilities included supporting recruiting efforts for a growing organization, researching and implementing what best in class organizations are doing to create a culture of performance and development feedback and coaching. Supported building the HR department from the ground up – focused on the development and implementation of HR tools/processes, assessed organization career paths and career succession plans and provided recommendations on career development and training initiatives, and assessed training needs and implemented training programs including Leadership, Manager, Technical, Consulting, & On-the-job.

Maywood, Il

Performed the full recruitment cycle for various hospital departments including resume reviews, interviewing, hiring, and onboarding paperwork. Established and maintained working relationships with various department hiring managers to ensure vacant positions are filled with candidates that best fit the organization and department. Supported overall office functions – included helping with employee relations, assisting prospective candidates, facilitating on-boarding procedures, and verifying certifications & licenses for current and incoming employees. Redesigned the call center hiring process to reduce turnover within the department and increase employee engagement

Arlington Heights, Il

Prepared registration and materials for the 2015 ACOFP Annual Convention. Computed 2015 membership dues and assisted in membership transactions. Updated member information in iMis and registered incoming students as members of ACOFP.

Cottage Grove, Wi

Troubleshot and problem solved with technicians and customers, processed and completed purchase orders, created quotes, multitasked under high stress conditions, received promotion and raise in less than a year

Madison, Wisconsin Area

Picked orders, gained customer service skills, answered phones, inside sales, assisted account specialists with outside sales of major buyers, completed quotes and invoices

Madison, Wisconsin Area

Analyzed and organized heart rate and respiratory data, analyzed scholarly articles and wrote up and discussed the results with colleagues , gained experience in matlab

Master Of Arts (Ma), Industrial And Organizational Psychology

Activities and Societies: RIOPA, won the 2015 Roosevelt University Consulting Challenge

Bachelor Of Arts (Ba), Psychology, Certificate In Business

Activities and Societies: Women In Business, SPILL, UW Psychology Club