AeroLeads people directory · profile

Melissa Shellback Email & Phone Number

Production Support Analyst at NextGen.Net
Location: Greater Sydney Area, Australia 4 work roles 1 school
LinkedIn matched
✓ Verified Jul 2026 3 data sources Profile completeness 100%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
NextGen.Net
Role
Production Support Analyst
Location
Greater Sydney Area, Australia
Company size
152 employees

Who is Melissa Shellback? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Melissa Shellback is listed as Production Support Analyst at NextGen.Net, a with 152 employees, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Melissa Shellback.

Melissa Shellback previously worked as System Support Officer at Finsure Finance & Insurance and Broker System Support at Finsure Finance & Insurance. Melissa Shellback studied at Castle Hill High School.

Company email context

Email format at NextGen.Net

This section adds company-level context without repeating Melissa Shellback's masked contact details.

NextGen.Net

Review company-level records connected to Melissa Shellback before choosing the right outreach path.

View email format View company profile Management contacts
Profile bio

About Melissa Shellback

Experienced Quality Assurance and Service Coach, Analytical, Process Oriented, Career Minded.

Listed skills include Customer Service, Quality Assurance, Call Centers, Nice, and 11 others.

Current workplace

Melissa Shellback's current company

Company context helps verify the profile and gives searchers a useful next step.

NextGen.Net
Nextgen.Net
Production Support Analyst
australia
Website
nextgen.net
Employees
152
AeroLeads page
Company profile
View company profile Email format
4 roles

Melissa Shellback work experience

A career timeline built from the work history available for this profile.

Production Support Analyst

Current
Nextgen.Net

Australia

Dec 2020 - Present

Quality Assurance

Customers1To1

St Leonards

Monitor set number of calls for between 30-160 agents with daily, weekly and monthly deadlines.Provide reporting for above call reviews to up to 6 Team Leaders, Campaign Managers and Operations Manager.Provide Coaching to agents for Customer Service Rating, Identification and Knowledge gaps.Provide data and information to Campaign Managers and Operations Manager for conference calls and presentations.Participate in Calibration Calls with clients for Customer Service and Identification Clarification.Summarise trends for Compliance Failures via email to Call Centre.Provide coaching and training for ongoing and new support staff to ensure understanding of Identification.Ad hoc support for Call Centre with Identification.

Aug 2012 - Apr 2016
Team & coworkers

Colleagues at NextGen.Net

Other employees you can reach at nextgen.net. View company contacts for 152 employees →

DM Dionne Mariz Dionne Mariz Colleague at Nextgen.NetNorth Sydney, New South Wales, Australia View → DJ Dennis Jayson Venturina Dennis Jayson Venturina Colleague at Nextgen.NetBrisbane, Queensland, Australia View → MV Michael Votoupal Michael Votoupal Colleague at Nextgen.NetGreater Sydney Area, Australia View → ML Matthew Leigh Matthew Leigh Colleague at Nextgen.NetGreater Sydney Area, Australia View → MM Melantha Macleod Melantha Macleod Colleague at Nextgen.NetGreater Sydney Area, Australia View → DR Daniel Rourke Daniel Rourke Colleague at Nextgen.NetGreater Sydney Area, Australia View → JJ Jimcy Jose Jimcy Jose Colleague at Nextgen.NetThe Rocks, New South Wales, Australia View → JW Jackie Wang Jackie Wang Colleague at Nextgen.NetGreater Sydney Area, Australia View → AD Adrian Dharma Adrian Dharma Colleague at Nextgen.NetRouse Hill, New South Wales, Australia View → J( Jiawei (Jared) Zhu Jiawei (Jared) Zhu Colleague at Nextgen.NetRegents Park, New South Wales, Australia View →
1 education record

Melissa Shellback education

  • Castle Hill High School
    Castle Hill High School
FAQ

Frequently asked questions about Melissa Shellback

Quick answers generated from the profile data available on this page.

What company does Melissa Shellback work for?

Melissa Shellback works for NextGen.Net.

What is Melissa Shellback's role at NextGen.Net?

Melissa Shellback is listed as Production Support Analyst at NextGen.Net.

Where is Melissa Shellback based?

Melissa Shellback is based in Greater Sydney Area, Australia while working with NextGen.Net.

What companies has Melissa Shellback worked for?

Melissa Shellback has worked for Nextgen.Net, Finsure Finance & Insurance, and Customers1To1.

Who are Melissa Shellback's colleagues at NextGen.Net?

Melissa Shellback's colleagues at NextGen.Net include Dionne Mariz, Dennis Jayson Venturina, Michael Votoupal, Matthew Leigh, and Melantha Macleod.

How can I contact Melissa Shellback?

You can use AeroLeads to view verified contact signals for Melissa Shellback at NextGen.Net, including work email, phone, and LinkedIn data when available.

What schools did Melissa Shellback attend?

Melissa Shellback studied at Castle Hill High School.

What skills is Melissa Shellback known for?

Melissa Shellback is listed with skills including Customer Service, Quality Assurance, Call Centers, Nice, Coaching, Mentoring, Microsoft Office, and Employee Training.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.