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Melissa Shellback Email & Phone Number

Production Support Analyst at NextGen.Net at NextGen.Net
Location: Greater Sydney Area, Australia, Australia 4 work roles 1 school
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Current company
NextGen.Net
Role
Production Support Analyst at NextGen.Net
Location
Greater Sydney Area, Australia, Australia
Company size
152 employees

Who is Melissa Shellback? Overview

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Quick answer

Melissa Shellback is listed as Production Support Analyst at NextGen.Net at NextGen.Net, a company with 152 employees, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Melissa Shellback.

Melissa Shellback previously worked as Production Support Analyst at Nextgen.Net and System Support Officer at Finsure Finance & Insurance. Melissa Shellback studied at Castle Hill High School.

Company email context

Email format at NextGen.Net

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NextGen.Net

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Profile bio

About Melissa Shellback

Experienced Quality Assurance and Service Coach, Analytical, Process Oriented, Career Minded.

Listed skills include Customer Service, Quality Assurance, Call Centers, Nice, and 11 others.

Current workplace

Melissa Shellback's current company

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NextGen.Net
Nextgen.Net
Production Support Analyst at NextGen.Net
australia
Website
nextgen.net
Employees
152
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Company profile
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4 roles

Melissa Shellback work experience

A career timeline built from the work history available for this profile.

Production Support Analyst

Current
Nextgen.Net

Australia

Dec 2020 - Present

Quality Assurance

Customers1To1

St Leonards

Monitor set number of calls for between 30-160 agents with daily, weekly and monthly deadlines.Provide reporting for above call reviews to up to 6 Team Leaders, Campaign Managers and Operations Manager.Provide Coaching to agents for Customer Service Rating, Identification and Knowledge gaps.Provide data and information to Campaign Managers and Operations.

Aug 2012 - Apr 2016
Team & coworkers

Colleagues at NextGen.Net

Other employees you can reach at nextgen.net. View company contacts for 152 employees →

FD Frederik Duiveman Frederik Duiveman Colleague at Nextgen.Net Greater Newcastle Area, Australia View → SB Scott Buckley Scott Buckley Colleague at Nextgen.Net Greater Sydney Area, Australia View → LR Leonel Retamar Leonel Retamar Colleague at Nextgen.Net Greater Sydney Area, Australia View → EL Ella Li Ella Li Colleague at Nextgen.Net Sydney, New South Wales, Australia, Australia View → AD Adrian Dharma Adrian Dharma Colleague at Nextgen.Net Rouse Hill, New South Wales, Australia, Australia View → KM Kintara Malik Kintara Malik Colleague at Nextgen.Net Gujranwala, Punjab, Pakistan, Pakistan View → JJ Jimcy Jose Jimcy Jose Colleague at Nextgen.Net Australia, Australia View → MM Matthew Mac Matthew Mac Colleague at Nextgen.Net Sydney, New South Wales, Australia, Australia View → PC Phillip Crowley Phillip Crowley Colleague at Nextgen.Net Canberra, Australian Capital Territory, Australia, Australia View → HR Helen Robinson Helen Robinson Colleague at Nextgen.Net North Sydney, New South Wales, Australia, Australia View →
1 education record

Melissa Shellback education

  • Castle Hill High School
    Castle Hill High School
FAQ

Frequently asked questions about Melissa Shellback

Quick answers generated from the profile data available on this page.

What company does Melissa Shellback work for?

Melissa Shellback works for NextGen.Net.

What is Melissa Shellback's role at NextGen.Net?

Melissa Shellback is listed as Production Support Analyst at NextGen.Net at NextGen.Net.

Where is Melissa Shellback based?

Melissa Shellback is based in Greater Sydney Area, Australia, Australia while working with NextGen.Net.

What companies has Melissa Shellback worked for?

Melissa Shellback has worked for Nextgen.Net, Finsure Finance & Insurance, and Customers1To1.

Who are Melissa Shellback's colleagues at NextGen.Net?

Melissa Shellback's colleagues at NextGen.Net include Frederik Duiveman, Scott Buckley, Leonel Retamar, Ella Li, and Adrian Dharma.

How can I contact Melissa Shellback?

You can use AeroLeads to view verified contact signals for Melissa Shellback at NextGen.Net, including work email, phone, and LinkedIn data when available.

What schools did Melissa Shellback attend?

Melissa Shellback studied at Castle Hill High School.

What skills is Melissa Shellback known for?

Melissa Shellback is listed with skills including Customer Service, Quality Assurance, Call Centers, Nice, Coaching, Mentoring, Microsoft Office, and Employee Training.

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