Melissa Sheridan Email and Phone Number

SilverLine is a human capital consulting company that provides streamlined, simple and measurable solutions, as well as a down to earth approach. We partner with our clients to develop stronger cultures, better leadership, increased retention and best in class approaches to talent management. SilverLine works with business leaders to ensure their organizational and people approach supports the bottom line for their businesses.• Deliver human capital consulting to external clients that provides streamlined, simple and measurable solutions to recruiting challenges. • Utilize a variety of channels to attract, source and screen candidates to build vigorous talent pools. • Partner with clients to develop stronger cultures, better leadership, increased retention and best in class approaches to talent management. • Support business leaders to ensure their organizational and people approach supports the bottom line for their businesses.

Torch Group, www.torchgroup.com, is a national boutique executive search firm that is highly specialized in senior, executive and c-level positions with practice areas in marketing & sales, product management, communications, foodservice, food & beverage, consumer products & retail, software & technology, building products & construction and B2B manufacturing.

· Manage the candidate and the hiring manager throughout the full lifecycle process, ensuring positive experiences and high satisfaction levels· Conduct robust requisition strategy meetings with the hiring manager at the onset of the process to set and manage expectations· Develop, deploy, and re-direct sourcing strategies by role and/or function· Proactively source and screen candidates, including utilizing a variety of channels to establish qualified talent pools· Deploy assessment and selection practices for quality of hire· Incorporate market intelligence and management information to demonstrate trends and influence decision making· Support the achievement of key service level measurements and key performance indicators through operational excellence, process adherence and continuous improvement

- Execute the Eaton Talent Scout Network (ETSN) process – Including but not limited to working with Campus Managers to confirm talent scouts annually, scheduling for recruiting events and sending related logistical information correspondence. Supports the ETSN process through communication channels, educational\training initiatives and managing ETSN webpage. - Manage correspondence with talent scouts regarding status and logistics.- Manage the on campus interview process to include sending out interview guides, providing interviewers with information needed to conduct interviews, obtaining interview results, providing Campus Managers with information necessary to make 2nd round interview decisions. Coordinate and/or initiates process improvements for all previous mentioned processes.- Post jobs and maintain requisitions for job posting as required. Input data such as applicant status and communications into applicant tracking system and other support systems as needed. - Assist Campus Managers with various marketing/advertising projects such as resume searches; e-mail blasts; podcasts; and other marketing initiatives. - Conduct research on Universities to support recruiting plans - Maintains department metrics. Shares metrics data with campus managers, program managers and other related groups. Makes recommendations for departmental improvements based on metrics data. Helps drive decisions using analytics and tools. Works with metrics dashboard by seeking global input. Maintains the dashboard. Prepares reports as required. - Prepare annual applicant flow data for reporting purposes.

• Build and grow the billable hours and number of employees working in the Cleveland territory.• Fill open job orders focused on inside sales, outside sales, call center, customer service, and administrative by recruiting, interviewing and updating clients on candidate’s status.• Proactively servicing active accounts. Visit large clients weekly and phone smaller clients to review the satisfaction and performance of our employees.• Provide weekly feedbacks to our employees to maximize performance and weekly action plans for each account to ensure satisfaction. Update system with weekly notes. • Generate new leads and job orders from existing accounts and candidates. Ask interviewees who their supervisor was when they worked for other staffing firms. Ask current clients about other departments in company that uses staffing.

• High volume recruiting for business to business and business to consumers sales and marketing campaigns for such clients as AT&T, Verizon, Quill, and Direct Energy.• Recruited, screened and persuaded all Direct Sales Representatives that were hired. Scheduled first interviews, second interview shadowing and new hire orientations. The development of these Sales Representatives made our office number one in sales for Direct Energy and AT&T in the Midwest.• Implemented new processes to retain top performers and lower turnover in future new hires. • Produced all training manuals for all employees and explained new hire paperwork with new employees.• Handled all office management such as payroll, entering sales into SalesForce and maintenance of potential candidates in ACT. Created advertisements for available positions for our company on CareerBuilder, Monster and Yahoo Hot Jobs.• Top five Direct Sales Representatives for AT&T U-Verse Midwest for 5 consecutive months.