Melissa Shongo Email & Phone Number

Analysis and measurement of various quality metrics within the Sanford Bagley organization and reported data findings and progress of initiated improvement measures during quality team meetings. Researched, recorded, and reported quality analytics to Minnesota Hospitals Association and Centers for Medicare & Medicaid Services (CMS). Organized educational opportunities for floor nursing staff to improve direct patient care skills and inpatient/clinical documentation integrity. Analyzed and measured length of patient stay and patient readmission rates within the Sanford Bagley Medical Center. Performed daily patient chart reviews for inpatient and emergency department (ED) documentation of patient encounters to verify documentation integrity and appropriate charges for patient care tasks. Gathered ED throughput data with a Clinical Access Reporting and Tracking (CART) tool and uploaded findings to Centers for Medicare & Medicaid Services (CMS) per Minnesota Critical Access Hospital Reporting and Improvement protocols.

Bemidji, Minnesota, United States

Pre/Post/PACU Registered nurse in the surgical department. Assessing patient EHR for surgical and anesthesia clearance prior to surgery. Reviewing heart function tests and lab tests to ensure they are within desired parameters and communicating with the MDA for patient clearance and with surgeon office to gather/order tests and documentation before surgical date. Reviewing patient preoperative assessment for complete documentation and patient safety regarding surgery. Completing preoperative surgical phone call with patients for both West Surgical Center and South East Surgical center and ensuring complete patient education regarding pre-surgical instructions per surgical and policy requirement. Admitting patients before surgeries, patient assessments, medication reconciliation, telehealth nursing triage before surgical date, monitoring health status and maintaining safety during transitions of care throughout the surgical process until discharged to home. Medication administration, vital sign monitoring, and excellent interdisciplinary communication skills with additional healthcare staff involved in the patient care process. Epic electronic health record documentation. Preceptor leadership for training of new employees and students.

Varying shifts between Outpatient Dialysis Clinic and Inpatient Acute Care Dialysis on 2nd floor and ICU. Experience as charge nurse on inpatient dialysis shifts. Duties include initial nursing assessment prior to dialysis treatment; initiating dialysis treatment by placement of needles in fistula and programming dialysis machine; monitoring patient vital signs and critical thinking using nursing process to appropriately respond to changes in patient health condition during treatment; communication and collaboration with nephrology providers as appropriate to adjust to patients changing health needs; medication administration as scheduled during dialysis treatment; monthly care planning with assigned patients; and assisting licensed and unlicensed coworkers alike as needed to promote patient safety and team work in the unit.

East Grand Forks, Minnesota, United States

- RN case manager for home bound clients in need of skilled nursing care. Responsible for developing and adjusting nursing care plans to meet the needs of each client and acting as liaison with primary care providers and social workers. Regularly performed nursing assessments, monitoring client disease process, dressing changes, colostomy/illiostomy care, foley catheter changes, medication administration, medication reconciliation, medication set-up, and regular on-site supervision of Home Health Aid staff. Independently traveled within 60 mile radius for skilled nursing visits. Experience with routine visits, recertification visits, transfer and return to care visits, and discharges. Worked with OASIS and Allscripts computer system for accurate documentation of client health and proper insurance billing during certification period per client.

Charge nurse experience on medical/surgical floor as only RN in inpatient area with assist of LPN. Experience each shift with admission and discharge of patients in the inpatient unit, head to toe nursing assessment of patients, collaboration with other team nurse on plan of shift and utilizing time management to maintain efficient patient care. Regular administration of both oral and IV medications, IV insertion, dressing changes, and PICC care. Efficient and thorough documentation in electronic medical records, experience with Epic One Chart electronic health records.

Master'S Degree, Nursing Informatics, 4.0

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse, 4.0

Associate'S Degree, Registered Nursing/Registered Nurse