Developed organization strategies by identifying and researching human resources issues and established human resources objectives in line with organizational objectives.Implemented human resources strategies by establishing department accountability, including talent acquisition, staffing, employment processing, compensation, benefits, training and development, records management, safety and health, employee relations and retention, AA/EEO compliance, and labor relations.Manages human resources operations by designing systems; accumulating resources; resolving problems; implementing change.Developed human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.Supports CEO & CFO by providing human resources advice, counsel, and decisions; analyzing information and applications.Guides management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines; communicating and enforcing organization values.Complies with federal, state, and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising management on needed actions.Oversaw the transition of 4 corporate entities from PEO Management to in-house management which included the implementation of new HCM system.Quality Assurance for 3 Facilities including ensuring compliance with DHCS and JCAHO standards.Responsible for company IT services including advising, researching, training and maintaining various software systems and well as websites and email services.

Provided back up to clinical team by being available to clients for crisis intervention and case management when needed.Maintained office staff by assisting the Program Director in selecting, orienting, and training employees as well as monitoring worker productivity.Tracking budget expenses, staffing, supervision, developing standards, promoting process improvement, inventory control.Served as the point person for maintenance, mailing, shopping, supplies, equipment and errands.Partnered with Program Director to maintain office policies as necessary.Organized office operations and proceduresManaged relationships with vendors, service providers, and ensuring that all items are invoiced and paid on time.Manage contract and price negotiations with office vendors and service providers.Payroll management such as registering new staff into the time clock system, inputting all payroll information and timely submission of payroll. Also monitoring staff's time cards and staff schedule on a daily basis to prevent unnecessary overtime.Responsible for creating all staff schedules and ensure adequate staff coverage.Responsible for coordination between clinical staff and UR/Billing Company to ensure client case reviews are conducted and documented in a timely manner.

Managed a caseload of 15 clientsDeveloped programing and Facilitated Psycho-educational GroupsResponsible for supervising clients in Residential treatment setting, including adherence to program guidelines, crisis intervention, dispensing medications and proper documentation.

Tour Coordination – 9 years. Included the Coordination of over 30 RV Tours per year. • Responsible for developing and maintaining relationships with vendors, on-site tour director staff and clientele. • Created and updated the event brochures used in sales and informational capacities. Updated the final packet of information send to clientele. • Compiled customer comments for the tour and suggested changes for the following year. • Completed finance paperwork for all event checks and check requests for vendors.• Managed field staff of 10 - 15 couples.Event Management - 10 years. Assisted with 1-3 national rallies per year with attendance of over 10K• Processed reservations via mail, phone and online. Supervised call center representatives and provided customer service for escalated calls. • Coordinated Sponsorships with an annual revenue of over 500k• Managed onsite guest check-in process• Managed volunteer staff• Arranged local area tours and managed onsite ticket sales.• Responsible for various special event programs including charity drives, member receptions, seminars, parades and contests. Marketing – 3 years.• Assisted in the redesign for therally.com and migration to Word Press platform. Designed and launched new dedicated website for RV Tours, goodsamclubRVtours.com. Responsible for all updates and maintenance of these websites. • Implemented Social Media Marketing for Events Department via Facebook, Twitter, RSS. • Served as interim Marketing Manager for Events Dept. during company reorganization. • Responsible for preparing and staffing trade show booth.

• Data entry and database use and development working with Microsoft Access.• Office management.• General office duties including word processing, filing, and faxing.

General office duties including word processing, multiple phone lines, filing and faxing. Front office reception, conducted interviews and skills testing.