Melissa Smiley Email & Phone Number

Stevensville & Holland Michigan, United States

Supply Chain Manager at JR Automation

Allegan, Michigan, United States

• Vendor Managed Inventory Buyer for Top 10 customer, managing and forecasting for 600+ skus
• Purchase order management, pricing and salvage maintenance for $91 million dollar customer
• Lead account teams, including customer representatives, covering numerous Consumer Health Care customers such as Walgreens, Topco, Safeway, Albertsons, HEB, Western Family, UNFI and more. Currently responsible for.
• Partnered with business units on supply chain efficiencies within planning, scheduling, procurement, operations, sales, quality control, master data and conversions to ensure efforts were streamlined toward an end goal.
• Reduced obsolescence and salvage dollars on Top 10 account to under 1% of total yearly sales. Consistently hit or exceeded goals on previous accounts over last 14 years
• Managed complex, high dollar conversions for over 400+ skus during customer mergers from two label codes into one

• SERVICE & SUPPLY CHAIN ACCOUNT MANAGER I
• Primary focus on managing the relationships between customers and various business units within Perrigo, calling for best in class communication skills, both written and verbal
• Lead weekly cross functional meetings with key departments to keep new items and promotional launches on track
• Development of supply chain account strategies through proactive analysis and continuous improvement of customer’s supply chain for both the customer and at Perrigo
• Ensures attainment of service, inventory and forecast goals by identifying and verifying trends using all data resources available
• Independently reviews weekly service & inventory reports for assigned account(s), identifying trends and/or outliers and proactively work with customer(s) as needed

Zeeland, Michigan, United States

• Lead cross-functional team of Planners, Buyers, Schedulers and Logistics Coordinators on daily basis regarding vendor issues, expedites, and other supply chain responsibilities
• Worked with vendors on quality concerns or supply issues to ensure further setbacks were addressed immediately
• Traveled continental USA with Quality VP, Quality and Packaging Engineers to visit all supplied General Motors plants to ensure Parts Per Million and any quality issues were addressed immediately
• Analyzed EDI / MRP data to ensure on-time launches, daily production and obsolescence dollars
• Achieved 100% delivery award from General Motors; four consecutive years
• Mentored new salaried employees on internal customer account procedures and Best in Class practices

Zeeland, Michigan, United States

• Supervised and empowered over forty employees to reach production goals and reduce change-over times
• Reported inventory key measures to management – responsible for final quality checks for all end of line employees
• Worked with quality engineers with suppliers on PPM quality defects on internal or external rework stratification
• Lead cross functional meetings with suppliers regarding quality issues after negative impact in production or at customer plants