Melissa Sneed Email & Phone Number

Polson, Mt

Assist internal and external clients with hardware and software questions and difficulties. Train and provide guidance daily to team of four support engineers. Create and update both internal and external use training documentation. Assist system administrator in implementation of security policies. Perform phish testing and provide general security trainings annually to employees. Hold meetings and send memos to employees about current tech trends and other items that may impact their daily functions such as updates to our software or Windows. Prepare documentation concerning disaster recovery. Wrote scripts to automate small processes and test/trace client connections to our AWS hosted servers.

Jette Hill, Polson Mt

Cooking, serving/customer service, and cash register operation.

101 Main, Polson Mt

Menu planning, cost card creation, order/inventory of all food/supplies, manage up to ten employees for a local small business.

Prepared breakfast and lunch items.

Prepared all baked goods and assisted baristas as needed.

Bachelor'S Degree, Computer And Information Systems Security/Information Assurance, 3.9

Activities and Societies: Inducted into the National Technical Honor Society.

Bachelor'S Degree, Biology, General

Activities and Societies: Participated in Gonzaga Indian Education Outreach Program (GEIOP).We mentored/tutored Native American children.

Associate Of Arts And Sciences (Aas), Liberal Arts And Sciences, 3.9