Melissa St. Jacques Email & Phone Number

Seadream Yacht Club - 954.633.7963 |mstjacques@seadream.comI have over 10+ years of sales experience with a demonstrated history in the hospitality and travel and tourism industry. I average $24.5M+ in sales revenue, closing 7,000+ reservations over tenure across 100 different product itineraries across 18 ships. I thrive in sales, event management, customer service, strategic planning, and public speaking. I demonstrate excellent verbal communication skills that allow me to communicate with direct guests on the telephone and internally effectively. In addition, I am accustomed to multitasking and working in a high-energy sales environment that is goal and quota-driven. I have demonstrated a strong ability to build trust and long-standing relationships that lead to reoccurring revenue and fulfillment of personal, team, and organizational goals. As a sales consultant, I am currently responsible for a high volume of outbound and inbound sales by canvassing and initiating warm and cold calls, emails, and direct mail while qualifying and identifying the needs of each prospect and presenting the value of the brand. I am accountable for generating leads and closing sales by managing pipeline. As a professional, I enjoy contributing to an organization's employee engagement and culture. I advocate for a balance of hard work and work-life balance that promotes refreshed staff to be at the top of their game. I believe strongly in being an ethical, respect, self-teaching, and self-learning employee. I exhibit a leadership style of leading by example, not taking shortcuts, and valuing employees. In addition to my passion for sales, I have an aptitude for hospitality and event management. My education background is a bachelor's degree focused on Hotel and Lodging Management and a concentration in Sales and Events Management from Johnson & Wales University. SELECTED ACCOMPLISHMENTS» Frequently in the top 10% of consultants and recognized for sales numbers» Doubles the quote for monthly booking regularly and earns repeat clients I have a comprehensive knowledge of sales, including the following areas of focus➖ Outbound sales➖ Sales Development ➖ Salesforce and CRM management➖ Consultative selling➖ Account ownership➖ Prospect management➖ Full-cycle sales➖ Customer service➖ Aligning Solutions and Customer Need➖ Extensive Product Knowledge➖ Client Rapport​➖ Generating Leads & Prospecting ​➖ Event Management➖ Customer Retention➖ Managing Complex Negotiations➖ Driving YoY Revenue Growth➖ Restaurant Operations

Listed skills include Microsoft Office, Event Management, Event Planning, Training, and 6 others.