Melissa Stack Email & Phone Number

Running day to day operations, ready for whatever unexpected requests or problems that come up from time to time. Transitioning to new services as needed. I also do internal support for front line support and direct end user support. I strive to keep up with new technology as it emerges so that I can plan for future transitions that are inevitable. Right now the basics if AI and how it can be applied now and what it will look like in the future. I am intellectually curious that lends me to figuring things out that I may not have seen before and streamlining processes. It is difficult to enumerate everything. I am accustomed to working with many things in many areas. I plug along taking care of responsibilities. I enjoy being involved, taking ownership and responsibility of the work I perform. I am only interested in exploring opportunities where full time remote is possible. Where employees are truly treated fairly, with respect and dignity. Hostile, high turnover or micromanaged environments need not reach out. I need peace in order to be effective. SKILLS:Root cause analysisIdentifying training needsTroubleshooting technical problemsManaging multiple projects and prioritiesManaging day to day responsibilitiesIdentifying and working with value added vendorsEnd user support SecurityTECHNOLOGIES:Microsoft Windows ServerMicrosoft ExchangeVMWareCitrixWatchguard firewall with IDS and other securityfeaturesBackupExec/BarracudaCyberArk - Privileged account management Vipre - antivirus, threatCymulate - on going PEN testingNutanix - converged networksSOFT SKILLSCustomer service orientedEmpathyCommutativeTraining DrivenDocumentation

Listed skills include Microsoft Exchange, Citrix, Network Security, Active Directory, and 19 others.

• System Administrator

  Radiology Regional

  Nov 2020 - Present - Fort Myers, Florida, United States

  Primary responsibilities are windows Server, Citrix, published apps/remote PC and Nutanix system. Shared responsibilities for deploying Windows Updates, Veeam backup and more.