Promotion to Department HR Specialist Sr.

Promotion to Department HR Specialist Sr.

 Oversees all new hiring process by preparing and submitting Kenexa material, setting up interviews as necessary, managing recruiting efforts from start to finish including onboarding of new employees. Managing HR functions for GPO and Career Services, including personnel transaction requests submissions, preparation of promotion letters, supplemental pay letters, off load compensation for faculty and FMLA material. Oversees business Operations and Administrative coordination for Graduate Programs, which includes administrative processes, daily operations, facilities and technology requests. Supervise Administrative staff, including front desk team and operations team of 5. Provides Executive Support for Associate Dean of Graduate Programs, which includes, preparing materials for upcoming meetings, responding and tracking scheduling inquiries, providing recommendations for meetings and managing appropriate details. Prepares travel, maintains reports and reconciling activities, conference attendance and overall travel budget for Associate Dean.

 Managed front desk staff members, established protocols with internal staff for quality service interactions and process improvements.  Developed and managed the administrative team to organize consistent training with regard to administrative duties and responsibilities, fiscal needs, facility’s needs, and create a structure for back up to the front desk.  Lead team in process improvements for quality service of facilities development for room scheduling, facility’s needs, and tracking usage of classrooms, for increased occupancy. This includes updating the reservation software to collect information for custodian support during high traffic events.  Image Committee member, circa 2007, members were from all departments in the School of Business and were charged to put forth recommendations for facilities and quality improvements in and around the BA and BAC buildings.  Certification 2008- Managing performance; A Key Leadership Skill workshop

 Coordinated all events for Full-Time Program by scheduling the room, ordering catering, related to student engagement, Orientations, Preview Weekends, Convocation, including faculty engagement sessions, Town Halls, faculty weekly meetings.  Scheduled and maintained academic schedule, including Full-time speaker series, make up days, final exam schedules and academic calendars.  Coordinated and managed the assistantship process, including determining assignments with the departments, building relationships to foster high quality of student support and maintain light level of service.  Supervised student worker and Graduate Assistant for project management and logistical support.

 Provided quality support to faculty for class needs, including materials, photo rosters, room scheduling changes, and catering needs.  Assisted Full-Time Program Manager with special events, including Orientation planning and hosting, Preview weekend planning and hosting, and student clubs and organization events.  Maintain academic and activity calendar on-line for the Full-Time student population.  Processed all transactions related to fiscal needs, including bills and monthly reconciliations.

 Managed all service calls for office machines and equipment throughout the 3 campus, Main, West, Downtown and East and dispatched service technicians for quality service calls. Assisted with annual maintenance contracts for the university community by providing rating sheets, addressing new equipment requests and fiscal needs. Supervised student workers and their delivery schedules for the university customers copy center jobs.