Melissa Stein Email & Phone Number

• Worked with the VP of HR to develop an employee handbook
• Created policies, forms, and reports as needed
• Ensured policy compliance with all relevant legislation, including updates to the ESA andOHSA
• Developed HR employee file database

- Quickly picked up survey software while setting up and running surveys for clients - Supported clients throughout the survey life-cycle via email, to ensure all deadlines were met - Displayed attention to detail while generating and verifying reports for clients based on survey results - Conducted a job analysis for all company positions, which included.

- Handled client cases regarding their organization’s Salesforce through email and phone - Generated reports and created dashboards for clients- Worked on the backend of the Salesforce application using flows and processes builders - Tested changes to application to locate any potential issues - Trained clients on how to use specific functions through.

- Created and linked estate and individual profiles in Blackbaud CRM- Sorted and filed tax receipts and surveys - Scanned surveys and photocopied cheques

- Solved and responded to various client requests regarding their Salesforce

- Read over OR cases to identify information and organized it into a database - Researched and compiled a list of medical terminology - Demonstrated personal ethics with information concerning patient confidentially

Graduate Certificate, Human Resources Management, 3.89 Gpa

Relevant Courses: - Human Resources Management - Recruitment & Selection - Occupational Health & Safety - Labour Relations & Collective.

Bachelor Of Arts - Ba, Psychology