• Worked with the VP of HR to develop an employee handbook• Created policies, forms, and reports as needed• Ensured policy compliance with all relevant legislation, including updates to the ESA andOHSA• Developed HR employee file database

- Quickly picked up survey software while setting up and running surveys for clients - Supported clients throughout the survey life-cycle via email, to ensure all deadlines were met - Displayed attention to detail while generating and verifying reports for clients based on survey results - Conducted a job analysis for all company positions, which included conducting interviews with all employees regarding their position- Helped screen resumes and conduct interviews of candidates… Show more - Quickly picked up survey software while setting up and running surveys for clients - Supported clients throughout the survey life-cycle via email, to ensure all deadlines were met - Displayed attention to detail while generating and verifying reports for clients based on survey results - Conducted a job analysis for all company positions, which included conducting interviews with all employees regarding their position- Helped screen resumes and conduct interviews of candidates for a co-op position Show less

- Handled client cases regarding their organization’s Salesforce through email and phone - Generated reports and created dashboards for clients- Worked on the backend of the Salesforce application using flows and processes builders - Tested changes to application to locate any potential issues - Trained clients on how to use specific functions through phone call and screen-share sessions - Created instructional sheets

- Created and linked estate and individual profiles in Blackbaud CRM- Sorted and filed tax receipts and surveys - Scanned surveys and photocopied cheques

- Solved and responded to various client requests regarding their Salesforce

- Read over OR cases to identify information and organized it into a database - Researched and compiled a list of medical terminology - Demonstrated personal ethics with information concerning patient confidentially