Melissa Stenger Email and Phone Number
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Melissa Stenger is a Helping companies reach their vision by building emotional connections with their consumers. at Wavelynx. She possess expertise in sales, account management, retail, marketing strategy, merchandising and 18 more skills. Colleagues describe her as "Melissa Stenger is the most amazing Swiss Army knife of a professional that I have ever met in my career. In my time working with Melissa at ISONAS and Allegion she showed exceptional talent in marketing, sales, product, customer experience, product, engineering, and personnel management. At ISONAS, Melissa moved from position to position and functional area to functional area to address the needs of our fast moving business. In every single instance, Melissa would excel and have you shaking your head in amazement. At Allegion, the leadership clearly recognized her rare talent and she was chosen to lead an exceptionally challenging and important initiative with the IoT team. In my working with her, I was impressed how she was able to communicate clearly and inspire others to achieve lofty goals. Melissa is the finest professional you may ever get the chance to work with. I am very grateful for the time that I was given to work with her."
Wavelynx
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Chief Strategy Officer (Cso)Wavelynx Mar 2024 - PresentBroomfield, Co, Us
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Board MemberSkyline Elite Soccer Club Sep 2023 - Present -
Chief Marketing OfficerPiranha Brands Jul 2022 - Mar 2024Littleton, Colorado, UsServe as the customer champion to drive growth through innovative user experiences that simplify how groups order, individualize and purchase their healthcare apparel. Launch new division to serve customers with innovative software solutions.Manage division P&L and direct responsibility for product, marketing, retail and customer experience. -
Strategy ConsultantGenesis Inc Sep 2021 - Jul 2022Denver, Colorado, Us- Building brands from the ground up or into their next evolution with partners through discovery and 3D analysis.- Conducting user feedback sessions and focus groups- Market and competitive analysis to fuel brand and business strategy.- Establish digital marketing and content strategy along with web presence.- Work cross-functionally with creative team to build gorgeous assets to build emotional connections with partner brands. - Partner to define the why, what and how of company and product to ensure link to consumer needs. -
Advisory Board Member, Customer Experience ProgramUniversity Of Colorado Boulder - Leeds School Of Business Mar 2021 - Mar 2022Boulder, Co, Us -
Director, Commercial Access Control Software InitiativeAllegion Sep 2020 - May 2021Dublin 2, Dublin, Ie• Drive the strategic plan and execution of a turn-key commercial access control software solution to enhance share growth and customer experience.- Lead cross-functional teams to drive alignment and clarity on access control software strategy. • Establish SaaS business models, go to market strategy and support structures to enable success in the launch of a new software product in the small to medium business segment.• Drive product vision and market fit from discovery to execution into the rapidly growing multi-family market -
Director, Iot ServicesAllegion May 2019 - Sep 2020Dublin 2, Dublin, Ie• Build strategy, vision and roadmap for a common cloud solution for all connected products globally.• Lead cross-functional team through design thinking, product market fit and evaluation of technology vendors and appropriate fit with our solution needs, budgets and long-term goals. • Define software business model for commercial businesses, including data monetization.
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Vp, Product Mgmt/Mktg- IsonasAllegion Jul 2018 - May 2019Dublin 2, Dublin, Ie
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Vice President Of Product Management And MarketingIsonas, Inc Jan 2017 - May 2019Boulder, Co, Us• Define product strategy, vision and roadmap for SaaS and on premise software and hardware product lines.• Manage prioritization and trade-offs among customer experience, site performance and operational support.• Implement go to market strategy with new packaging, marketing collateral and customer targets. • Build product specifications, enhancements, customer feedback, and market testing for next generation product.• Launched product revamp with new hardware, software product and mobile credentials.• Delivered positioning, messaging, pricing and packaging for new product release. -
Vice President Of Customer ExperienceIsonas, Inc Apr 2016 - Jan 2017Boulder, Co, UsCustomer Experience means being the advocate for the customer in our business from managing our technical support team, to marketing and PR as well as working with our product and engineering teams to provide the customer insight and feedback for development.• Responsible for all customer touch points; reception, inside sales, technical support, marketing and PR.• Drove the organization to deliver an unparalleled customer experience.• Strategic customer voice in new product launches and development process.• Presented customer experience levels in monthly Board of Directors meetings.
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Director Of Customer ExperienceIsonas, Inc Oct 2014 - Apr 2016Boulder, Co, Us• Rebuilt technical support team; doubled head count, implemented new system and processes.• Increased customer service levels by reducing wait time by 30% and increased first call resolution by 20%.• Established escalation process from support team; driving improvements in product development.• Executed PR and Marketing strategy resulting in substantial increase in brand awareness and media coverage.• Developed creative strategy to redesign brand and increase appeal and implemented go to market strategies.• Managed all marketing communication strategy and $900K marketing and sales budget.
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Director, Inside Sales And Lead GenerationIsonas, Inc Oct 2012 - Oct 2014Boulder, Co, Us• Developed and executed all business processes; order management, order to cash, lead to order.• Strategized and implemented lead generation activities via marketing automation resulting in 30% annual growth• Led inside sales team of 3 people; trained, coached, mentored, employed sales process and performance metrics.• Drove brand strategy and implementation to create a relaunch of the ISONAS brand
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Senior Manager, Inside SalesShimano American Corp. Jun 2012 - Nov 2012Irvine, Ca - California, Us• Directed the Pearl izumi and Shimano North American inside sales and sales operations departments.• Managed a team of 30 inside sales and 2 sales operations employees who support $132M.• Integrated Shimano and Pearl Izumi internal teams to one sales structure and philosophy.• Drove overall strategy for inside sales teams and interactions with all customers.• Managed a $500K budget across all areas of responsibility -
Inside Sales ManagerPearl Izumi Apr 2007 - Jun 2012Louisville, Colorado, Us• Managed a team of 11 Inside Sales and 2 Sales Operations employees who supported $55M.• Accountable for customer touch points across all sales channels: Int’l, National, and Specialty Accounts.• Implemented a structured sales process and training program, increasing re-order business by 5%.• Employed performance metrics and expectations, resulting in a 10% increase in productive outbound calls.• Appointed as the sales team expert in a full system conversion and new B2B platform. • Accountable for rep support, sample execution, B2B strategy and execution, system and data support.• Provided quantitative analysis and qualitative feedback of monthly business plan for sales management -
Operations Manager - Assistant Store ManagerSears, Roebuck And Co. Jul 2003 - Apr 2007Chicago,, Il, Us• Facilitated the business operations of a $14M store. • Drove miscellaneous income, resulting in increased monthly profit in 2005 by 25%.• Increased profit in 2004 by $100K through control of variable expenses• Selected to lead the introduction of the first Sears Essentials store in the Denver District. • Chosen as a Rising Star, one of 120 managers out of 5000.
Melissa Stenger Skills
Melissa Stenger Education Details
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Indiana University - Kelley School Of BusinessMarketing And International Business
Frequently Asked Questions about Melissa Stenger
What company does Melissa Stenger work for?
Melissa Stenger works for Wavelynx
What is Melissa Stenger's role at the current company?
Melissa Stenger's current role is Helping companies reach their vision by building emotional connections with their consumers..
What is Melissa Stenger's email address?
Melissa Stenger's email address is me****@****nas.com
What is Melissa Stenger's direct phone number?
Melissa Stenger's direct phone number is +130365*****
What schools did Melissa Stenger attend?
Melissa Stenger attended Indiana University - Kelley School Of Business.
What skills is Melissa Stenger known for?
Melissa Stenger has skills like Sales, Account Management, Retail, Marketing Strategy, Merchandising, Lead Generation, Management, Product Development, Forecasting, Inventory Management, Apparel, Operations Management.
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