• Provide administrative support through efficient handling of patient scheduling, including coordination of tests, appointments, and procedures, ensuring a smooth patient experience.• Maintain electronic medical records with accuracy, and liaise with clinical staff to expedite pre-certification approvals from insurance entities.• Manage intricate calendar arrangements and meeting schedules for managerial staff, while actively identifying and resolving process discrepancies.

• Managed front office operations by facilitating patient check-ins, providing excellent customer service, and maintaining a streamlined process for appointment setups.• Handled financial transactions and record-keeping with meticulous attention to detail, including verification of financial records, collection of payments, and filing of insurance claims to expedite reimbursements.• Maintained the integrity and confidentiality of patient information by updating and retrieving data within the electronic medical records system, as well as processing medical records and lab reports for healthcare providers

• Coordinated project timelines and facilitated cross-functional team meetings, ensuring completion of executive-level initiatives within established deadlines.• Assisted in the planning and coordination of new medical practice launches, contributing to enhanced patient experience and operational efficiency through workflow design projects.• Provided comprehensive support in onboarding and training new staff, and played a key role in the development of internal and patient communications, while also managing payroll and performance evaluation processes.

• Coordinated the schedules and calendars for a team of physicians, ensuring efficient time management and prioritization of patient appointments and professional obligations.• Facilitated patient care by obtaining necessary prior authorizations for various medical procedures, and effectively managed written communications between healthcare providers and patients.• Administered front-office operations, including handling multi-line phone systems, verifying patient insurance details, and providing prompt assistance to patient inquiries

• Facilitated patient admittance and discharge protocols, ensuring accurate collection and amendment of personal and insurance information, and maintained the integrity of patient documentation.• Coordinated a variety of appointments and verified insurance eligibility, while efficiently managing the referral process to align with patient coverage and practice requirements.• Directed incoming communications, expedited patient service requests, and handled medical record dissemination and payment processing with a strong emphasis on organizational compliance and efficiency

• Facilitated application processes and program selections, providing guidance to members both online and in-person to ensure accurate completion and understanding of available options.• Performed data entry and maintenance of member records, ensuring the accuracy and confidentiality of personal files and program information.• Administered child care benefit approvals, effectively distributing pertinent information and resources to eligible members.

• Managed daily operations, ensuring adherence to company and client policies, thereby upholding operational efficiency and customer service standards.• Coordinated monthly merchandising updates, contributing to an engaging retail atmosphere and customer experience.• Oversaw financial transactions, recruitment processes, and new hire orientations, maintaining budget compliance and secure operational practices.

-Provide retail service to customers in Swarovski & Guess- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns and re-tickets)- Engaged with customers in a sincere and friendly manner.- Assisted setting up store display- Collected all cash, credit and check purchases- Completed all point of sale opening and closing procedures, including counting the contents of the cash register

- Took photos families and large groups- Successfully printed and sold photos- Handled all cash and credit transactions during shift- Constructed weekly inventory count of all camera equipments- Directed guests to gift shop to purchase photo