• Create user stories, acceptance criteria, specifications, solutions, requirements, roadmaps for products.• Identify areas of improvement and make recommendations to enhance software and business processes.• Perform detailed QA and beta testing on new systems and products to ensure systems/products are reliable, accurate, and functional.• Collaborate with developers, product owners, product managers to develop new products and enhance existing products.• Acts as a liaison between business units, technology teams, and support teams.• Provide training and support to users.• Maintain up-to-date documentation for all implemented systems.• Attend grooming, backlog, issue resolution, defect review, and solution review meetings.• Assist with large initiatives to build new products.• Provide project management support.• Experience with APIs: writing JSON schemas, data mapping documentation, and testing using Postman.• Experience with SQL queries using Oracle SQL Developer, DBeaver, and Mongo DB (nonSQL). • Experience with Eclipse, Bitbucket, Jenkins, and Argo.• Experience with Confluence, Jira, LucidChart, SharePoint, Google workspace, AWS Workspace.

Conducted online, batch, and data verification testing on IBM Mainframe.Demonstrated a broad knowledge of multiple environments to include 3 platforms and over 21 modules and acted as testing SME.Supported successful product launches with thorough end-to-end testing of all features and components.Enhanced software quality by identifying and resolving critical defects before product release.Improved testing processes by implementing new test strategies and methodologies.Provided comprehensive reporting of test results to stakeholders, enabling informed decision making.Collaborated with development teams for seamless integration of testing efforts, resulting in faster issue resolution.Optimized resource allocation by accurately estimating required testing effort for each project phase.Promoted a culture of continuous learning within the team by sharing knowledge on new tools, techniques, and industry trends.Evaluated data sets from multiple test implementations to determine and account for standard variance in test results.Reviewed all test cases and test scripts for quality and identified additional areas to review.Developed custom test scripts for complex applications, increasing defect detection capabilities.Validated system requirements through targeted functional, regression, and performance testing efforts.Ensured compliance with industry standards by rigorously following established QA procedures and guidelines.Strengthened cross-functional collaboration through proactive communication with developers, business analysts, and project managers.Mentored junior team members to develop their skills and improve overall team performance.Participated in available trainings to improve software knowledge.Met with quality assurance, developers and project managers to assess scope and sequence of project.Optimized test cases to maximize success of manual software testing.Created successful test scripts to manage automated feature testing.

Conducted online, batch and data verification testing on IBM Mainframe.Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.Reviewed all test cases and test scripts for quality and identified additional areas to review.Checked configuration files and logs to uncover root causes of problems.Optimized test cases to maximize success of manual software testing.Collaborated with cross-functional teams to ensure seamless integration of system components during end-to-end testing.Improved software quality by designing and executing comprehensive test plans.Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.Evaluated product requirements, translating them into detailed test scenarios and validating expected outcomes.Maintained accurate documentation of all testing activities, enabling efficient review of results by project stakeholders.Reduced production issues by implementing rigorous regression testing before each release.Met with quality assurance, developers and project managers to assess scope and sequence of project.Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.Ensured smooth communication between QA and development teams, participating in regular meetings to discuss progress updates and address challenges collaboratively.Participated in available trainings to improve software knowledge.Planned and devised cohesive test plans for projects using advanced testing technologies.Reviewed standard product applications to identify part characteristics relevant to real-world applications in preparation for test design.Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.Documented testing procedures for developers and future testing use.Tested functional and compatibility of new programs or updates.

Conducted online, batch and data verification testing on IBM Mainframe andReviewed all test cases and test scripts for quality and identified additional areas to review.Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.Optimized test cases to maximize success of manual software testing.Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.Performed and participated in application development and testing to apply continuous quality and testability of code throughout the software development lifecycleEvaluated product requirements, translating them into detailed test scenarios and validating expected outcomes.Maintained accurate documentation of all testing activities, enabling efficient review of results by project stakeholders.Met with quality assurance, developers and project managers to assess scope and sequence of project.Facilitated quick issue resolution through clear defect reporting, providing precise steps to reproduce along with relevant screenshots or logs when needed.Collaborated with Business Analyst and developers to ensure the Team has clarity of the business objective, requirements, and solution; translating requirements into technical design artifacts, proactively identifying opportunities to create reusable software componentsParticipated in available trainings to improve software knowledge.Planned and devised cohesive test plans for projects using advanced testing technologies.Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.Advised developers on problems with databases, performance and other issues.Incorporated delivery requirements into planning of testing schedules.Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.Evaluated function, performance and design compliance of every product against design standards and customer needs