Served as the primary contact for all Disadvantage Business Enterprise (DBE), Small Business Enterprise (SBE) and Small Professional Service Firms (SPSF) in developing relationships with current and potential certified firms, internal and external partners, and stakeholders.Developed and maintain effective working relationships with certified firms, prime contractors, NCDOT internal and external partners, community partners, trade associations, educational institutions, financial institutions, and others to maximize positive impacts on firms being served.Assisted prime contractors and consultants with achieving DBE, SBE and SPSF participation on advertised projects by acting as a liaison, building relationships, and providing information and training to match certified firms to proposed work.

Developed, implemented and promoted outreach efforts to maximize and increase the available number of opportunities for HUB certified vendors to compete for procurement opportunities with the State of North Carolina.Conducted certification workshops, interpreting legislation, executive orders and bid opportunities through the state.Promoted HUB programs and foster relationships with other resource agencies, Community Colleges, Universities, local Municipalities, and Non-profit agencies throughout the state.

Assisted clients through one-on-one counseling to help start and grow their business. Provided referrals , resources and networking opportunities to assist small business ownersDeveloped and facilitated workshops with topics including entrepreneurship, business development and Youth Entrepreneurship (NC)Provided statistical data, trend reports, tracked data and database analysis to the WBC Executive Director Responsible for monthly, quarterly and year end reports as well as maintain SBA client database Fostered and developed relationships with business resource partners, businesses and stakeholders across the stateAssisted Executive Director with grant writing process including renewals, reporting, and data compilation

Resolved operational and administrative discrepancies and concerns. Supervised and trained newly hired employees Arbitrated issues in the workplace between management and staffHandled employee grievances and disciplinary actionsReconciled daily transactions and consolidated daily financial reports