Melissa Tompkins Email and Phone Number

Currently providing leadership to 26 Financial Planning and Analysis professionals. I am responsible for the Following Functional Areas:Budgeting and ForecastingSales and Marketing AnalyticsOperations Analysis includes Adhoc Reporting (rapid web development, process automation, and calculations of various bonus programs)Internal Financial Reporting Embedded in these functional areas is also financial analysis support for IT, Supply Chain, and Treasury. In this role I'm tasked with the day to day operations of the department as well as extensive focus on Continuous Process Improvement and Automation projects and People Development. A high level of stakeholder engagement and mangement is part of my daily responsibility.

Responsible for leading a group of 12 Financial Planning and Analysis professionals. Functional areas of responsibility included:Budgeting and ForecastingSales and Marketing AnalyticsOperations Analysis

Leading the Functional arm of an extensive system upgrade project. The project includes upgrading our point of sale system to include more operational processes as well as implementing many process improvements. The project also includes the implementation of electronic payment, electronic signature, and conversion of 400+ forms to Adobe. My responsibilities include:- Leading the team responsible for providing business requirements, design review, and testing. - Business Process Owner liaison- Collaboration on Change Mangement and Communication efforts- Project Integration Management with 4 vendors plus, our Offshore Development Project Team- Direct report responsibilities to the Executive Steering Committee.

9/2007 - 3/2008 - Lead a team to review a variety of administrative back office processes and provide improvement recommendations. Facilitated workshops to obtain process improvement ideas from users of those processes. 3/2008 - 11/2008 - Acquisition Integration Lead for a small acquisition of approx 30 locations. Lead a Cross Functional Team of IT, Accounting, Payroll, and other process groups to oversee successful integration of the new locations onto our systems and adoption of our policies and procedures.

Lead a project team as part of an Acquisition integration project. Managed integration of point of sale and accounting systems as well as transition activities related to accounting policies and processes.

After implementation and conversion to new point of sale system, managed a support team through day to day support, new release testing and improvements, as well as provided subject matter expertise and support to other Business Owners in the organization.

Project member on SCI's Delta project - the project was a 2 year project to implement a new accounts payable system, a new payroll system, stream line reporting, upgrade ERP platform, and implement a new operations and point of sale system.

This position was within our Customer Service Department. I was responsible for the coordinating all system enhancements, testing, and change activities for our point of sale system on behalf of the Customer Service and Collection functions at our company.

The Accounting Help Desk was a function established by our company to provide a help desk that our field and sale operations leaders could call to get answers to a variety of transactional accounting and management reporting questions.

Responsible for transaction processing within Customer Service.

Receptionist at Hardage-Giddens Funeral Home in Jacksonville, Florida