I am a dedicated professional with extensive experience in the Human Services industry, driven by a passion for advocating for individuals with disabilities and ensuring the highest quality of service delivery. Currently serving as a Quality Review Specialist, I perform on-site inspections and conduct thorough evaluations of programs and facilities to ensure compliance with federal and state regulations.My journey began at an Employment Manager and Quality Assurance Coordinator, where I developed and implemented quality assurance systems and led teams in supporting adults with disabilities. I later transitioned to Investigator/Representative Payee Reviewer where I conducted complex investigations into abuse and neglect, cultivated partnerships with various agencies, and provided essential outreach to beneficiaries.With a BS in Communication and a Master’s in Public Administration, I combine strong analytical skills with an articulate and energetic approach. I thrive in collaborative environments, fostering relationships with clients, families, and professionals to enhance client satisfaction and organizational success.Beyond my professional pursuits, I have also been actively involved in coaching youth sports, emphasizing teamwork and personal growth. As a Level 1 Certified Investigator and Abuse and Neglect Investigator, I continuously seek opportunities to expand my expertise and contribute positively to the community.I am motivated by the belief that everyone deserves respect and support, and I am committed to making a difference in the lives of those I serve.