Network Engineer I
Kansas City, Mo, Us
Provided tier 2/3 technical support for a variety of IT systems and applications.Troubleshot and resolved complex technical issues related to networking, servers, and end-user devices.Automated repetitive tasks using scripting languages (PowerShell) to improve efficiency andreduce errors.Deployed and maintained servers in a virtualized environment using VMware vSphere.Managed and administered Active Directory and Azure AD for user account creation andmanagement.Collaborated with helpdesk to provide senior-level support and guidance.Created and maintained technical documentation to support IT processes and procedures.Designed, implemented, and maintained IT infrastructure components, including servers,networks, and storage systems.Configured and optimized network devices (routers, switches, firewalls) to ensure networkperformance and security.Monitored system performance and proactively addressed issues to maintain uptime andavailability.Provided technical support for enterprise applications and systems.Assisted in the migration of IT systems to cloud platforms (e.g., Azure).