Role Overview:• Answer phone & attend to callers in a courteous & polite manner• Receive telephone bookings, obtain all information as required and inform all patients of costs of consultations & payment policy at the time of visit and referral requirements• Attend to patients at reception desk –o Registration – confirm all patient details including referral detailso Billing and receipting for patient accountso Booking further appointments, procedure &… Show more Role Overview:• Answer phone & attend to callers in a courteous & polite manner• Receive telephone bookings, obtain all information as required and inform all patients of costs of consultations & payment policy at the time of visit and referral requirements• Attend to patients at reception desk –o Registration – confirm all patient details including referral detailso Billing and receipting for patient accountso Booking further appointments, procedure & operationso Answer any patient queries without giving and medical adviceo Offer online claiming for Medicare rebates• Preparation of patient medical records by inputting of patient details into computer system• Operation booking to include details of fasting, hospital information brochure, informed consent forms, billing policy with informed financial consent• Move appointments when necessary• Attending to mail - both electronic and paper. Sort incoming mail and prepare mail for postage• Distribute emails to appropriate staff members. Reply to emails as appropriate• Assist doctors with procedure as requested• Scanning – patient files, referral, letters, reports etc as required• General duties as required –o Check consulting rooms & turn on/off equipment at each sessiono Tidy waiting roomo Tidy kitchen, treatment room Show less

Role Overview:• Liaise with Resort, Hotel and venues to obtain proposals to cater for Focus Groups, Conferences, Product Launches and Product Training.• Organise Focus Group, Conferences – attendees, airfares, accommodation, transfers, meals, team building activities etc.• Customer Service – follow up with attendances to Product Training, Conference, and Trips.• Assist with marketing events, road shows, training etc• Update client database• Update Market Analysis reports

Role Overview:• Customer Service – process sales orders, advise of sales offers & current promotions, track repairs & new orders, handle customer concerns• Create & update work procedures / documentation• Mail Outs – letters, faxes and special offers• Check Business Objects reports• Update Client database• Assist with marketing events, road shows, training etc

Role Overview: • Customer Service – phone customers regarding new software, current sales offers, current promotions• Update Client database• Assist with marketing events, road shows, training etc• Mail outs – Letters, faxes• Post Newsletters, brochures

Role Overview:• Answer phone & attend to callers in a courteous & polite manner• Receive telephone bookings, obtain all information as required and inform all patients of costs of consultations & payment policy at the time of visit and referral requirements• Attend to patients at reception desk –o Registration – confirm all patient details including referral detailso Billing and receipting for patient accountso Booking further appointments, procedure &… Show more Role Overview:• Answer phone & attend to callers in a courteous & polite manner• Receive telephone bookings, obtain all information as required and inform all patients of costs of consultations & payment policy at the time of visit and referral requirements• Attend to patients at reception desk –o Registration – confirm all patient details including referral detailso Billing and receipting for patient accountso Booking further appointments, procedure & operationso Answer any patient queries without giving and medical advice• Preparation of patient medical records including filing• Operation booking to include details of fasting, hospital information brochure, informed consent forms, billing policy with informed financial consent• Move appointments when necessary• Attending to mail. Sort incoming mail and prepare mail for postage• General duties as required –o Check consulting rooms & turn on/off equipment at each sessiono Tidy waiting roomo Tidy kitchen, treatment room Show less

Role Overview:• Manage, direct and co-ordinate the work of a team of officers providing online reference support• Ensure objectives are met, training needs identified and develop training programs• Ensure that the web site is functioning and that all documents latest authorized version• Approve leave and update officers information in the SAP system• Identify authors for required procedures• Facilitate and collate feedback from business users• Negotiate agreement on… Show more Role Overview:• Manage, direct and co-ordinate the work of a team of officers providing online reference support• Ensure objectives are met, training needs identified and develop training programs• Ensure that the web site is functioning and that all documents latest authorized version• Approve leave and update officers information in the SAP system• Identify authors for required procedures• Facilitate and collate feedback from business users• Negotiate agreement on issues of difference between business users• Obtain sign off from business leaders on national consistency• Facilitate technical clearance• Negotiate agreement on issues of difference with business users and technical officers• Obtain technical sign off• Put document in publishing format and submit for publishing Show less

Role Overview: • Manage, direct and co-ordinate the work of a team of officers providing an enquiries service to taxpayers and/or their representatives by phone and in person• Ensure objectives are met, training needs identified and develop training programs• Ensure that the Enquiries telephone system and officers are employed efficiently• Manage budgets, resources, leave & complaints• Approve leave and update officers information in the SAP & NOMAD system• Provide… Show more Role Overview: • Manage, direct and co-ordinate the work of a team of officers providing an enquiries service to taxpayers and/or their representatives by phone and in person• Ensure objectives are met, training needs identified and develop training programs• Ensure that the Enquiries telephone system and officers are employed efficiently• Manage budgets, resources, leave & complaints• Approve leave and update officers information in the SAP & NOMAD system• Provide support to phone/counter staff in escalation of client issues Show less

Role Overview:• Receive, answer and follow up as required enquiries from taxpayers and/or agents or representative be it over the phone, in person or in writing regarding Australian Taxation Officer administrative practice, Income Tax Rulings, the Income Tax Assessment Act in relation to aspects of the Income Tax Law• Identify and refer specialist cases to the relevant areas

Role Overview:• Interviewing defaulting PAYE &PPS employers to establish debts of outstanding tax either over the phone or in person• Inputting the relevant data onto the system• Relief support on the office switchboard

Role Overview:• PAYE phone and in person enquiries• On-line computing• Tax return work – irregular token unit• Filing, typing and word processing• Relief support on the office switchboard

Role Overview:• Input scheduling requirements into the computer for bending and costing of steel and reinforcing requirements of Companies

Role Overview: • Answering phone calls, preparation of correspondence and documents and accounts• Organise travel • Banking, postage and maintenance of office equipment

Role Overview: • Reception, typing, shorthand, telex’s & filing