Melissa Wass

Melissa Wass Email and Phone Number

Conveyancing Assistant @ MEDWAY EXCHANGE LTD
Melissa Wass's Location
Rowlands Gill, England, United Kingdom, United Kingdom
About Melissa Wass

Melissa Wass is a Conveyancing Assistant at MEDWAY EXCHANGE LTD. She possess expertise in telecommunications, ip, broadband, voip, managed services and 9 more skills. She is proficient in Maltese. Colleagues describe her as "Melissa has been a fantastic asset to our team during the time we have worked together. She is friendly, calm and hugely supportive and whenever I have asked Melissa to help me on with piece of work she has done so quickly and efficiently. Not only has she made my life easier she has also added value which is so important. I cannot recommend Melissa highly enough and wish her every success in her future career." and "Having had the pleasure of working with Melissa at Virgin Media Business, I cannot recommend her highly enough as a great employee, colleague and friend. She is very easy to get to know and work with and always happy to help with any work that is required. or issues that arise, and does so with real enthusiasm and with a genuine smile. She is extremely well regarded and liked by her teammates and management and is highly professional, organised, friendly and positive at all times. Her main quality though is that she cares passionately about customer service and always puts the needs of our clients 1st. Melissa will be a major asset to anyone she works for in future and I would not hesitate to act as a reference for her."

Melissa Wass's Current Company Details
MEDWAY EXCHANGE LTD

Medway Exchange Ltd

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Conveyancing Assistant
Melissa Wass Work Experience Details
  • Medway Exchange Ltd
    Conveyancing Assistant
    Medway Exchange Ltd Jun 2022 - Present
    Newcastle Upon Tyne, England, United Kingdom
  • Iamproperty
    Sales Progressor
    Iamproperty Dec 2018 - Present
    Newcastle Upon Tyne, England, United Kingdom
  • Bobbi Brown Cosmetics
    Assistant Manager
    Bobbi Brown Cosmetics Oct 2016 - Dec 2018
    Newcastle Upon Tyne, Northumberland, United Kingdom
  • Clarins Group
    Lead Skin Care Specialist / Makeup Artist
    Clarins Group Apr 2015 - Oct 2016
  • Leeds Building Society
    Direct Mortgage Assistant
    Leeds Building Society Jan 2014 - Mar 2015
    -Dealing with inbound calls, respond to customer enquiries in a professional friendly and efficient manner, promoting the benefits of mutuality.-Identify sales opportunities and create mortgage interview appointments for Mortgage Consultants-To process all customer correspondence within given timescales-To ensure that any follow up action is taken and recorded-Deal with members complaints in an efficient manner.-Maintain knowledge of all products and procedures, adhering to agreed processes in a compliant manner.-Build excellent working relationships with other team members and other business areas.-To seek ways of improving how the job can be undertaken and highlight ideas to manager-Take responsibility for own development by keeping up to date and finding ways for continuous development.-To be aware of and adhere to FSA rules in accordance with treating customers fairly.
  • Virgin Media
    Regional Business Sales Support Administrator
    Virgin Media May 2013 - Dec 2013
    Newcastle Upon Tyne, United Kingdom
    • Act as conduit between Regional/Public Sector Sales and Central Operations (and other) departments ensuring orders are processed accurately and efficiently according to procedure and ensuring sales handover information is accurate• Monitor sales opportunities, ensuring mandatory requirements are conducted in a timely manner• Provide a high level administrative support to the sales team in complex or large customer based administrative tasks, including the maintenance of information held on various databases, multiple circuit pricing requests and serviceability checks• Act as a first point of contact for customers for small orders & billing queries• Provide holiday/sickness cover for Force Sales Change Champions• Represent Sales nationally as subject matter expert for workflow systems (Force) and UAT for new releases of workflow systems, ensuring all defects are reported and tracked• Provide guidance/assistance to colleagues across the country• Continually aspire to lead by example and motivate staff and peers• Answer incoming calls and proactively ensure messages are delivered• Assist in the production of Management reports as and when required• Ensure that departmental stationary and literature needs are maintained• Maintain holiday and sickness records• Arrange travel, accommodation and conference calls when necessary
  • E.Surv Chartered Surveyors
    Barclays Panel​​​​​ Advisor
    E.Surv Chartered Surveyors Jul 2009 - May 2013
    Newcastle Upon Tyne, United Kingdom
    • Dealt with customers in a calm and efficient manner whilst working under pressure• Data Entry, Payments and Sending Terms and Conditions.• Dealing with high profile mortgage lenders to aid customers with their mortgage process.• Liaised with customers, clients and surveyors.• Managing surveyors work diaries.• Training staff on both the Panel and Data Entry departments.• Adapted to different roles in the team, such as re-panelling, suspends and running reports.• General office duties including, filing, faxing, photocopying and typing.

Melissa Wass Skills

Telecommunications Ip Broadband Voip Managed Services Mobile Devices Service Delivery Call Centers Customer Experience Sdh Mpls Project Delivery Contact Centers Customer Service

Melissa Wass Education Details

  • South Tyneside College
    South Tyneside College
    Cosmetic Makeup And Beauty Therapy
  • Newcastle College
    Newcastle College
    Travel And Tourism
  • Joseph Swan Academy
    Joseph Swan Academy

Frequently Asked Questions about Melissa Wass

What company does Melissa Wass work for?

Melissa Wass works for Medway Exchange Ltd

What is Melissa Wass's role at the current company?

Melissa Wass's current role is Conveyancing Assistant.

What schools did Melissa Wass attend?

Melissa Wass attended South Tyneside College, Newcastle College, Joseph Swan Academy.

What skills is Melissa Wass known for?

Melissa Wass has skills like Telecommunications, Ip, Broadband, Voip, Managed Services, Mobile Devices, Service Delivery, Call Centers, Customer Experience, Sdh, Mpls, Project Delivery.

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