Responsible for providing quality work products on customer engagements while managing a small team of consultants. Has a broad understanding of solutions, industry best practices, multiple business processes and technology designs within a product/technology family.

Functional Architect, Oracle HCM Cloud

Works with clients to understand and document business requirements. Responsibilities include identifying process improvement areas and developing future business process flows. Typical project responsibilities include: • Identifying business requirements and map them to the Oracle Application functionality.• Identifying functionality gaps and developing solutions to them.• Configuring Oracle Applications to meet client requirements and document application set-ups.• Helping write business requirement documents for reports, interfaces, data conversions and application extensions.• Interacting with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensions.• Helping define testing scenarios and develop test scripts.• Supporting clients with the execution of test scripts.• Developing end-user documentation and training materials.• Delivering end-user training.

Works with clients to understand and document business requirements. Responsibilities include identifying process improvement areas and developing future business process flows. Typical project responsibilities include: • Identifying business requirements and map them to the Oracle Application functionality.• Identifying functionality gaps and developing solutions to them.• Configuring Oracle Applications to meet client requirements and document application set-ups.• Helping write business requirement documents for reports, interfaces, data conversions and application extensions.• Interacting with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensions.• Helping define testing scenarios and develop test scripts.• Supporting clients with the execution of test scripts.• Developing end-user documentation and training materials.• Delivering end-user training.• Providing status and issue reports to the Project Manager on a regular basis.

• Responsible for processing all personnel data changes for the organization.• Monitored and processed vendor interfaces to ensure all inbound and outbound files were successfully transmitted and processed. • Documented business requirements, internal processes and organizational structure.• Identified trends in error files to escalate to appropriate lines of business for further research.• Resolved and properly documents escalated inquiries and issues sent from all lines of business.• Identified frequent data analysis compliance or processing issues and work with the leadership team to suggest process, procedure, and/ or training improvement opportunities.• Responsible for creating and updating standard operating procedures for the Data Management team.• Involved in creation and execution of test plans for new systems and/or software upgrades impacting HR Shared Services.• Trained new employees and field staff.

• Communicated with internal departments and executive level personnel (human resources, marketing, merchandising, distribution, store operations, accounts payable, etc.) as well as with external contacts such as customers and vendors.• Collaboratively worked to resolve any issues and/or discrepancies that existed with support areas.• Accurately keyed ads and coupon books into appropriate software, collected ad samples, and performed ad corrections and changes in the database.• Performed data entry and information verification for all merchandising functions pertaining to items, purchase orders, price changes, vendor information, advertising and others as requested.• Generated standardized letters for customers and follow-up on customer calls and issues.