ResponsibilitiesEnhance the residents by creating and maintaining a warm, inviting, and professional environment. Diffuse and redirect difficult situations while maintaining decorum.Complete all data entry/computer requirements accurately.Complete a shift log to leave for the manager and the next concierge on duty.Maintain the front desk, lobby, and amenity areas as necessary.AccomplishmentsKeeping the residents and myself safe from strangers entering the building unauthorized. Making sure residents are always greeted with courtesy, poise and professionalism.Skills UsedExceptional Customer ServiceMulti-Line OperationsAdapting to change consistentlyComplete shift and package logsData Entry/ Computer assignmentsResolve issues or concerns with customer and business needs in mind.

•Opening and closing the store.•Excellent Customer Service•Food Safety Licensed•Compliance with OSHA rules and regulations• Cash handling/ Inventory• Coach and supervise partners on company policy and procedures.

•Opening and closing the store.•Excellent Customer Service•Food Safety Licensed•Compliance with OSHA rules and regulations• Cash handling/ Inventory• Coach and supervise partners on company policy and procedures.