Melissa Wiggins

Melissa Wiggins Email and Phone Number

Principal IT Consultant | Co-lead Women Empowered at Kaiser Permanente @ Kaiser Permanente
Melissa Wiggins's Location
Roswell, Georgia, United States, United States
About Melissa Wiggins

Melissa Wiggins is a Principal IT Consultant | Co-lead Women Empowered at Kaiser Permanente at Kaiser Permanente. Colleagues describe her as "I was able to watch Melissa's interaction with clients and view first hand her abilities to adapt to new and difficult situations. She is an excellent resource that can be counted on to provide the client with all of her abilities in a personable manner. She is an excellent employee with her mind on accomplishing the goals of her project as well as her personal goals. She continually strives to perform at high levels of satisfaction for her clients and she isn't afraid to bring up her own ideas on how to streamline a process or to offer alternative views of a difficult situation."

Melissa Wiggins's Current Company Details
Kaiser Permanente

Kaiser Permanente

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Principal IT Consultant | Co-lead Women Empowered at Kaiser Permanente
Melissa Wiggins Work Experience Details
  • Kaiser Permanente
    Principal It Consultant
    Kaiser Permanente Sep 2022 - Present
    Oakland, California, Us
    Laboratory Application Manager for Clinical Pathology applications such as Oracle Cerner Millennium PathNet with a focus on Product Management and laboratory strategy.
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  • Kaiser Permanente
    Co-Lead Women Empowered @ Kp Business Resource Group
    Kaiser Permanente Jan 2020 - Present
    Oakland, California, Us
    Champion diversity, equity, inclusion, and community engagement as part of the BRG leadership team.Plan and facilitate events that inspire, empower, and connect women and allies across the organization. Examples include a Getting Things Done overview, a Women's History Month civic engagement panel featuring a keynote from Atlanta Mayor Bottoms, “Resilience & Wellness in the Midst of COVID-19”, and community meetings.
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  • Kaiser Permanente
    Systems Admin Consultant - Applications
    Kaiser Permanente Oct 2010 - Sep 2022
    Oakland, California, Us
    Cerner Millennium application lead for PathNet laboratory production support, enhancements, core projects, and upgrades.Led the ServiceNow implementation for the laboratory team and coordinated extensive changes. This included developing standards, translating requirements from other lab teams, communication, and training.
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  • Cerner Corporation
    Solution Architect And Sr. Client Instructor
    Cerner Corporation Mar 2005 - Oct 2010
    Kansas City, Missouri, Us
    Managed a team of Client Instructors from 2006-2010. This included interviewing, hiring, goal setting, conducting performance reviews, escalating issues, training new instructors, and career coaching.Facilitated multi-day education events in person and virtually - Fundamentals, Core, Charge Services, Order Management, Documentation Management, and PowerNote. Average instructor quality rating of 4.9 out of 5.0.Collaborated with curriculum managers to develop and update course content. Created and delivered two new client courses and updated numerous additional courses.Obtained 6 Cerner certifications and 31 Client Satisfaction All Star awards for exceeding client expectations.
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  • Cerner Corporation
    Sr. Solution Delivery Consultant
    Cerner Corporation Jan 2002 - Mar 2005
    Kansas City, Missouri, Us
    Participated in all phases of implementation, testing, requirements and needs analysis, scope management, change control, and troubleshooting. Provided cross-departmental design and build of Charge Services.
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  • Ibm
    It Specialist With The Cooperative Education Program
    Ibm 1999 - 2000
    Armonk, New York, Ny, Us
    Legacy system support. Business-to-business HTML web page development and implementation. Requirements analysis and design of an Interactive Voice Response system. Designed and implemented a Lotus Notes database for centralized inventory tracking of PCs. Configured PCs for employees. Automated installation and configuration of Aventail Connect VPN software, created a user guide, and registered users.
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  • The University Of Georgia
    Teacher’S Assistant
    The University Of Georgia Aug 1998 - Dec 1999
    Athens, Ga, Us
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Melissa Wiggins Education Details

  • University Of Georgia - Terry College Of Business
    University Of Georgia - Terry College Of Business
    Management Information Systems
  • Université Paris-Sorbonne
    Université Paris-Sorbonne
    French

Frequently Asked Questions about Melissa Wiggins

What company does Melissa Wiggins work for?

Melissa Wiggins works for Kaiser Permanente

What is Melissa Wiggins's role at the current company?

Melissa Wiggins's current role is Principal IT Consultant | Co-lead Women Empowered at Kaiser Permanente.

What schools did Melissa Wiggins attend?

Melissa Wiggins attended University Of Georgia - Terry College Of Business, Université Paris-Sorbonne.

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