Melissa Wolfe Email & Phone Number

As the Regional Sales Operations Manager, I hold overarching accountability for the Sales team. This includes: - Managing the sales team through display centres.- Leading sales and operations processes.- Developing and implementing the regional sales strategy.- Performing sales data analysisMy core focus in this role includes:- Sales management- Staff leadership- Customer service- Stakeholder management- Sales Strategy… Show more As the Regional Sales Operations Manager, I hold overarching accountability for the Sales team. This includes: - Managing the sales team through display centres.- Leading sales and operations processes.- Developing and implementing the regional sales strategy.- Performing sales data analysisMy core focus in this role includes:- Sales management- Staff leadership- Customer service- Stakeholder management- Sales Strategy developmentI am inspired to work for one of the leaders in the industry. At Plantation, we understand that it's not just about building a house - but about designing a beautiful home that you will love every time you walk through the door.Renowned for our commitment, expertise and insight, we are leading the way with our design, delivery and quality guarantees. Show less

As Regional Sales Manager for Metricon Homes, I was responsible for managing the sales team throughout the Northern region of Brisbane and Sunshine Coast. This included mentoring and coaching and customer and stakeholder management with the goal of achieving the sales objectives for the region.I came into this position via way of promotion, after successfully achieving a dramatic level of sales growth in my prior position of Home and Land Manager. My core focuses during this… Show more As Regional Sales Manager for Metricon Homes, I was responsible for managing the sales team throughout the Northern region of Brisbane and Sunshine Coast. This included mentoring and coaching and customer and stakeholder management with the goal of achieving the sales objectives for the region.I came into this position via way of promotion, after successfully achieving a dramatic level of sales growth in my prior position of Home and Land Manager. My core focuses during this time were:- Sales and operations management- Team leadership- Stakeholder management- Product managementOver the past 37 years, Metricon has grown to become one of the largest home builders in Australia. Show less

As the Home and Land Manager, I was responsible for managing the coordination for home and land package production, team training and management, and sales. My biggest success in the role was the successful growth in sales numbers for the house and land packages, while dramatically decreasing the cancellation rate at the same time. This success led me to be promoted into the role of Regional Sales Manager, at the recommendation of my General Manager.My key focuses in this role… Show more As the Home and Land Manager, I was responsible for managing the coordination for home and land package production, team training and management, and sales. My biggest success in the role was the successful growth in sales numbers for the house and land packages, while dramatically decreasing the cancellation rate at the same time. This success led me to be promoted into the role of Regional Sales Manager, at the recommendation of my General Manager.My key focuses in this role were:- Sales and operations management- Team leadership- Stakeholder management- Product management Show less

As Home and Land Manager for Plantation Homes I was predominantly responsible for coordinating home and land packages, stakeholder management and staff leadership. My communication skills were extremely important for both stakeholder management and staff management as it allowed to build a deeper relationship with the company's developer, and also ensure that all the staff were compliant with company policy, and were embracing the sale of joint home and land packages. My core… Show more As Home and Land Manager for Plantation Homes I was predominantly responsible for coordinating home and land packages, stakeholder management and staff leadership. My communication skills were extremely important for both stakeholder management and staff management as it allowed to build a deeper relationship with the company's developer, and also ensure that all the staff were compliant with company policy, and were embracing the sale of joint home and land packages. My core focuses during this time were:- Sales and operations management- Team leadership- Stakeholder management- Product managementSales Consultant and Home and Land Coordinator Metricon Homes QLD2006 – 2011Commencing the role as a Sales Consultant, I was promoted to the role of Land Coordinator. Show less

During my time at Virgin Blue Airlines my role was largely service based as I was required to be on hand at all times to act as a safety adviser, and passenger care specialist. This included supplying safety instructions at the beginning of every flight or in the case of an emergency, and providing services including the supervision of unaccompanied minors, and assistance during medical emergencies to passengers onboard flights. I was selected to become a crew trainer for new… Show more During my time at Virgin Blue Airlines my role was largely service based as I was required to be on hand at all times to act as a safety adviser, and passenger care specialist. This included supplying safety instructions at the beginning of every flight or in the case of an emergency, and providing services including the supervision of unaccompanied minors, and assistance during medical emergencies to passengers onboard flights. I was selected to become a crew trainer for new team members, ensuring that they were taught the correct safety policies and procedures to ensure safety and customer satisfaction. My key focuses during my time as a member of cabin crew were:- Passenger safety- Customer service- Passenger assistance- Sales- Crew trainingSome of my highlights of my time with Virgin include: being chosen as part of the crew to trial the onboard trading system before it was rolled out company wide, being featured in media photos and promotions for the company, and the letters of compliment that I received from passengers. Show less

As the Business Development/ Conveyance Manager at David Prince and Associates, I was responsible for the settlement of business and commercial property contracts. In this role, I was managing 150 – 200 clients on a regular basis, via phone or face to face to ensure customer satisfaction. I was also responsible for the supervision of all junior staff members acting as a team leader while still working autonomously. My ability to communicate with stakeholders on a multitude of… Show more As the Business Development/ Conveyance Manager at David Prince and Associates, I was responsible for the settlement of business and commercial property contracts. In this role, I was managing 150 – 200 clients on a regular basis, via phone or face to face to ensure customer satisfaction. I was also responsible for the supervision of all junior staff members acting as a team leader while still working autonomously. My ability to communicate with stakeholders on a multitude of levels at both professional and social occasions was crucial to my success in the role. It allowed me to build a rapport with them, making future dealings with them smoother and more pleasant for both myself and the stakeholders.During my time in the role my key areas of focus were:- Customer service- Contract management and settling- Company marketing- Stakeholder management My key achievement at David Prince and Associates was the expansion of my position to include elements of Public Relations. By introducing this practice, I gained the company additional business and clients, and it has become a permanent addition to the role. Show less