Melissa Wujick Email and Phone Number
Qualifications Summary:Highly personable Customer Service Professional with ten years of experience in account management, home building customer care, and call-center operations within the construction industry.Talent for identifying customer needs and presenting appropriate company product and service offerings.Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business.Track record of assisting in the design and implementation of reporting procedures that reduce labor costs and improve customer-satisfaction ratings.Expertise in resolving escalated customer service issues.Secured numerous company achievement awards for delivery of exceptional customer service.Specialties: accounts payable, administration, customer satisfaction, customer service, customer support, data entry, dispatching, executive management, fax, forms, inventory management, invoicing, jd edwards, microsoft access, microsoft excel, microsoft office, microsoft outlook, microsoft word, procurement, quality control, real estate, receiving, retail, sales, sap, scheduling, spanish, strategic planning, telephone skills, E-verify, I9 tax forms,
Staff Force
View- Website:
- staff-force.net
- Employees:
- 26
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Staffing Coordinator, Tempe AzStaff Force Sep 2009 - PresentI am a staffing recruiter. I handle all aspects of employement for temporary employees. I also deal with numerous clients on a daily basis to supply their staffing needs. I truly enjoy my job and it is so rewarding. I enjoy helping other succeed in their employment. -
Procurement CoordinatorPetsmart Apr 2008 - Aug 2009Process capital invoicing for Real Estate DepartmentCreate SKU's in SAP for store purchase3Supplier relationsMaster data maintenanceAdministrative duties for Procurement teamLiaison between buyer and other parts of the businessBuyer supportPurchase Order creation and management -
Customer Care CoordinatorUs Home/ Lennar Jan 2005 - Feb 2008Serve as Customer Care Coordinator for a major home builder with 25 communities in the Phoenix area and worked as a liaison between Field Customer Care Representatives and homeowners.Collaborate with Customer Care Manager to create strategic plans to enhance customer satisfaction. Increased service levels to both internal and external customers.Answer all customer care telephone calls and inquiries.Process and administer all customer care and quality assurance related… Show more Serve as Customer Care Coordinator for a major home builder with 25 communities in the Phoenix area and worked as a liaison between Field Customer Care Representatives and homeowners.Collaborate with Customer Care Manager to create strategic plans to enhance customer satisfaction. Increased service levels to both internal and external customers.Answer all customer care telephone calls and inquiries.Process and administer all customer care and quality assurance related paperworkand information.Maintain customer care records and support department activities.Assist Customer Care Reps with scheduling of subcontractors and homeowner appointments, as required.Received outstanding positive comments from team members on employee reviews, as well as exceptional feedback from senior management.Maintain inventory of customer care forms, and walk thru books.Maintain all customer care work authorization's and back charges. Approve all customer care invoices against the work authorizations.Received Customer Service Award for outstanding track record of positive customer feedback. Show less
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Account ManagerEdward Hines Lumber May 2003 - Oct 2004Kitchen and remodeling orders through builders, superintendents and sales staff.Designed and ordered customer kitchen orders. Handled all customer service issues through homeowners and cabinet distributors.Handled all administrative and data entry.Answered all product based questions for customers.Inventory control and stock status in warehouse.Oversee ETA's on all purchase orders.Maintained good relationship with builders and customers.Accounts… Show more Kitchen and remodeling orders through builders, superintendents and sales staff.Designed and ordered customer kitchen orders. Handled all customer service issues through homeowners and cabinet distributors.Handled all administrative and data entry.Answered all product based questions for customers.Inventory control and stock status in warehouse.Oversee ETA's on all purchase orders.Maintained good relationship with builders and customers.Accounts payables/CollectionsReceiving and warehouse management Show less
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Inside Sales RepresentativeKitchen Distributors Of America Jan 1998 - Jan 2003Receiving, Dispatching and WarehouseServed as multiple positions in a kitchen distributing environment.Interfaced with customers to identify needs, field questions, and warehouse management. Provided product information, completed retail transactions, and resolved issues as needed. Coached and mentored Spanish speaking warehouse associates in customer-service processes and company policies.Played key role in warehouse receiving and dispatching changes.Handled all… Show more Receiving, Dispatching and WarehouseServed as multiple positions in a kitchen distributing environment.Interfaced with customers to identify needs, field questions, and warehouse management. Provided product information, completed retail transactions, and resolved issues as needed. Coached and mentored Spanish speaking warehouse associates in customer-service processes and company policies.Played key role in warehouse receiving and dispatching changes.Handled all inventory management in warehouse environment.Administrative duties and also assisted sales staff in day to day dutiesWorked with numerous software systems to maintain accurate cycle counting and inventory management.Received numerous awards from senior management for consistently providing excellent service and tactfully resolving sensitive issues. Show less
Melissa Wujick Education Details
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Glenbard North High SchoolGeneral Studies
Frequently Asked Questions about Melissa Wujick
What company does Melissa Wujick work for?
Melissa Wujick works for Staff Force
What is Melissa Wujick's role at the current company?
Melissa Wujick's current role is Staffing Coordinator at Staff Force.
What schools did Melissa Wujick attend?
Melissa Wujick attended Glenbard North High School.
Who are Melissa Wujick's colleagues?
Melissa Wujick's colleagues are Myshika Westbrooks, Giannina Delgado, Angelina Armstrong, Latoya Monroe, Laura Arce, Devon Bell, Troy Garcia.
Not the Melissa Wujick you were looking for?
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Melissa Wujick
Roselle, Il3panosfoods.com, idcomlog.com, ssg.petsmart.com2 +184720XXXXX
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Melissa Wujick
United States1staff-force.net
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