With over 15 years of experience in operations management and a successful track record of implementing effective, scalable systems through analyzing workflows, KPIs and organizational culture, I’m always putting together the pieces of a puzzle. I’ve lead small and large multi-site teams through a wide range of projects from implementing daily front-facing administrative operations to complex planning for capital projects. Expertise in establishing streamlined workflows and policies for various departments including but not limited to: administrative operations, events, support services, film productions, volunteer services/management, programming, security, health services (onsite clinics), environmental health & safety (EHS), crisis management, risk management, property management, facilities, maintenance, transportation, food service, and people operations/human resources and more. Through a “seek to understand” lens, I've been fortunate to build relationships with both internal and external stakeholders and provide mutually beneficial outcomes on shared projects. By successfully developing multiple company manuals (business continuity, crisis planning/emergency preparedness, injury and illness prevention etc), I've contributed to companies both short and long-term. Certified via the National Association for Behavioral Intervention and Threat Assessment (NABITA).